Founded in 1983, Billback Systems is a leading solutions provider for cost management systems within the legal sector. Billback specialises in the capture all operational costs efficiently and transparently for cost recovery, expense management and operational management purposes.

Billback has developed a reputation as an outstanding provider of highly effective and robust hardware and software solutions which cater for the capture of variable expenses incurred by firms including;

• photocopy activity
• fax transmissions
• printing
• scan activity
• telephone calls
• mobile phone calls
• on-line searches
• credit card charges
• courier costs
• a myriad of sundry expenses

Billback’s ethos is one of providing superior products and market leading implementation and support services ensuring that iBillback provides the right solution today and in the future. Through this ethos Billback has provided services over the past 20 years to law firms of all size such as Linklaters, Minter Ellison & Jones Day on a global perspective and national laws firms such as Shoosmiths & Dickinson Dees.

Uniquely within the cost management market, all of Billback's products have been developed in-house. This has allowed Billback to be extremely responsive to client requirements by bringing highly tailored and flexible products to the market.

As a Microsoft Certified Provider, Billback’s solutions are based on standard technologies ensuring seamless integration with all major legal IT software suppliers and furthermore Billback has developed close partnerships with the key PMS vendors including Thomson Elite and Axxia.

Instrumental to Billback’s success has been the continued investment in its people and Billback has built a reputation for thought leadership and innovative product development highlighted buy the introduction of the ATM style Touchscreen interface in 2002, now an industry standard. Operationally Billback has further invested in the necessary infrastructure and people to provided quality and proactive implementation, consultancy and support services to address all law firm needs.

Billback continues today to bring to market the next generation of services that respond to the legal market’s needs in a continually changing and more complex environment.

Billback Clients

Billback Company Snapshot

• Established in 1983.
• Headquarters in Sydney, Australia
• Operational centres in London, UK, Dayton, Ohio and Sydney, Australia.
• 70+ staff globally, 60% in technical roles.
• All iBillback solution components developed by Billback and fully integrated.
• Billback has over 1100 clients world-wide
• Billback has clients throughout North America, the UK, Europe (including Eastern Europe), Asia and Australia.
• Billback has an outstanding reputation for support and provides this service globally to all Billback clients.
• Billback is a division of Espreon Ltd (ASX: EON).

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