Magellan are a UK based outsourcing consolidator providing strategic advice and step by step assistance to ensure clients all over the UK achieve a positive return on their outsourcing decisions. We provide a tailor made service that fits around your needs and therefore Firms do not need to commit to large numbers of staff offshore, but can start with as few as 2 FTE's and grow your offshore team as your business grows.

Areas that we currently offshore are:-

• Legal Secretarial
• Paralegal
• Conveyancing
• Legal Cashiering
• Accounts
• Finance
• Credit Control
• HR

The benefits of using Magellan are that we are a UK based firm, with UK based staff who are a consolidator for UK Law Firms to utilise the benefits of outsourcing and offshoring. This approach ensures that UK Law Firms achieve the benefits of using a Tier 1 and credible outsourcing provider, with the associated benefits of process expertise, security, information management and data protection which would not be available if smaller law firms went direct. Hence the consolidator relationship affords UK law firms the benefit of piloting offshore<

We will analyse your current procedures and correspondence templates and build them into a standardised process, which will allow us to migrate the services offshore, to the right location and provider. In addition we will train your offshore team on your Firm's specific processes and just as importantly, all of your UK staff (both fee earners and support staff) on the new process.

An Account Manager for your firm will support your operation in the UK. This ensures that you will derive maximum benefits from your offshoring initiative. The key benefits of having a UK based account manager is that they will understand your business needs and be able to ensure that the process setup will work for your Firm. In addition, the benefits of the consolidator relationship ensures that even smaller Firms receive the on-going account management. Your Account Manager will continually review your offshore operation to ensure that you are achieving the best possible service from your offshore team.

Our services leverage our experience and are implemented as bespoke but pre-designed solutions to your needs, enabling your Firm to benefit from high quality, dedicated support staff, helping your Firm to drastically improve turnaround times according your particular needs. By using our transcription services to replace temporary staff or by outsourcing your secretaries, your retained secretaries are able to utilise their talents and concentrate on managing workflows and more client facing activities. Issues with temporary staff, sickness and holidays will be a thing of the past and your secretaries, no longer swamped with mundane typing, can excel in other areas. The service fits around your needs and therefore you don't need to start off with large numbers, you can start with as few as 2 FTE's and as you grow you decide how many offshore staff you need.

Magellan continually arrange seminars which cover the most important information you need when considering outsourcing and if is right for your firm. In addition to this we provide a free Outsourcing Healthcheck to firms, which cover the following areas:-

• IT
• Finance & Accounting
• Secretarial Support
• Compliance and Risk Management
• General Office
• Training
• Staff Development and CPD Accreditation

Regardless of the size of your firm, offshoring or outsourcing legal services with Magellan can help you achieve remarkable benefits for your Firm.

Our Management Team have a successful track record in assisting clients to determine and implement their strategies.

Roy Marshall
Roy worked in the airline industry, mainly on the Customer Service side, for more than 40 years. Most of his career was working overseas for British Caledonian and British Airways. In 1996, BA posted him to Mumbai to setup and manage WNS, one of the leading BPO companies moving over 2000 FTE’s to Mumbai without loss of jobs in the UK.

Kesh Sharma
Kesh began his career with Andersen Consulting, and then moved on to form a niche technology consultancy specialising in ERP implementations, where he developed an in depth knowledge of the Financial Services Sector. Kesh subsequently went onto found Magellan and Kesh has specific expertise within the Insurance arena (both General and Life), Banking and Legal Services and has extensive experience in managing outsourcing projects and overseeing change programmes for large organisations.

Martin Smith
Martin has extensive experience of transitioning work to offshore locations as he worked with Roy in the setup and initiation of WNS. Martin has more recently worked with a number of Magellan's clients in helping them start on their outsourcing journeys.

Liz Knight
A recent addition to strengthen the Magellan Team, Liz is a trained lawyer both in South Africa and the UK and has extensive experience of law firms and the challenges they face. This is not only limited to the back-office side, but also the fee earning elements.

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