Phoenix take customer centric approach

Family product launches are on the horizon for Phoenix in 2012, to boost both brand and user experience

Phoenix are due to launch three innovative product families in 2012. Each family has a particular focus area and consists of a number of exciting new applications and dynamic toolsets. 

Phoenix Centre, Phoenix Connect and Phoenix Bespoke have been created in response to our customer’s needs. The introduction of the Phoenix product families will allow us to offer greater diversity in our product range and to add new dimensions to the Phoenix brand.

Phoenix Centre

Phoenix Centre is the new flagship product range from Phoenix that introduces a number of new, intuitive web-based applications and collection of business productivity services.

These feature-rich products have been designed with our customers in mind, to empower organisations to turn complex challenging issues into routine, everyday tasks. Some bring fresh ideas to familiar functions that are already seen within our existing product range, whilst others represent fresh, ground-breaking ideas and concepts.

Standard features of Phoenix Centre products include:

• Scalable, server-side solutions to adapt to your environments and business needs
• Seamless integration with Autonomy iManage and other industry-leading Document Management Systems
• Wizard-driven functionality with intuitive step-by-step context help
• In-built product help, documentation and access to online Phoenix support
• Multi-lingual, menu-driven interfaces
• Direct interaction with other Phoenix Products
• Enhanced audit and logging

Initial product areas covered by the Phoenix Centre family include; Office Productivity, Document and Email Management, Knowledge Management and DMS Platform Security & Monitoring.

Phoenix Connect

Phoenix Connect is a collection of intuitive business connectivity products, enabling integration between a number of industry standard platforms, enterprise systems, frameworks and product suites. This includes SharePoint, K2 BPM, HighQ and Microsoft Office. Integration comes in the form of data connectors, smart objects, web parts and APIs. 

Solutions will be available for a number of product areas, including Document and Email Management, Enterprise Search, Time Recording, Collaboration and Office Productivity. Looking forward, further integration products are planned for other leading DMS, CRM and PMS systems.

Phoenix Bespoke

Phoenix has a wealth of prior experience in writing custom solutions to integrate a number of market-leading platforms like the Autonomy Worksite DMS platform. The Phoenix Bespoke product family utilises this expertise to offer a collection of distributable, integration code-sets and frameworks that will achieve a number of core requirements, to ensure reduced time to delivery and accelerated realisation of benefits. Phoenix Bespoke adopts a solution-based framework, which may then be customised further to individual customer needs.