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LEGAL BUSINESS IS DIFFERENT?

The legal business is different, everyone knows that. They are Practices not firms; their ethics and traditions go back into history; they are staffed by professionals who are upfront about their charges; the often distressed people to whom they give advice in confidential and sometimes hushed tones are clients not customers.  Where else would you speak to someone and then have them write to you two days later to tell you what they told you at the consultation? No wonder that Practices have not been run as commercial concerns; until now that is.

Commercial considerations and pressure are just as real for Legal Practices as they are for any other concern in all matters from Audit to Web site management.  Furthermore there are social changes which find an ever decreasing market for Audio Typing and other 'back office' workers and there are the ever present challenges of office space and the associated barriers to growth.These considerations are not size dependent; the same considerations apply to Practices of all sizes.

Enter the variable cost structure where the Practice avails itself of skilled support capabilities which both reduce fixed costs and allows the Practice to increase its Fee Earning potential without any additional administrative burden.

The Practice that deploys an outsourced support capability gains immediate cost benefits, and in a stroke minimises its dependency on its back office team, ensuring that the challenges of staff attrition, holidays and maternity leave become a thing of the past.

The benefits are not limited to cost.  Fee Earners will find that their output increases, work backlogs (for example transcription) are eradicated, uniformity and quality increase.

With Magellan, the transition to using a outsourced support team is a fully managed service delivered by a skilled team who are dedicated to helping the Practice to ‘work smarter’.

Written By: Martin Smith, Magellan Consultancy Services

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