- Briefing on: Marketing tomorrow's law firm
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Resource - 09/04/2013 : brand, branding, business development, CRM, customer relationship management, enterprise relationship management, ERM, Hubbard One, marketing, Human Resources, Knowledge Management, Marketing & BD, Technology
Is marketing the route to future success?
Brand and marketing are incredibly important to law firms right now, alongside all the other facets of marketing, because the heat is on to capture new markets and dominate old ones....
- Annual CRM Benchmark Survey is unveiled
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News Article - 19/02/2013 : CRM, survey, Marketing & BD, Technology
Managing Partner's Forum are delighted to present the fifth version of their “CRM Benchmark – the truth in professional services” a study that uniquely tracks the effort and processes used by professional firms to manage...
- Briefing on: Business development May 2012
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Resource - 09/05/2012 : BD, CRM, marketing, mobile, Marketing & BD, Marketing & BD, Technology, Practice Management
Briefing on: Business development - May 2012
This month's issue peers beyond differentiation to see how the savvy mid-tier firms will win new business, how to add value in meaningful ways, and asks why BD and account...
- Hubbard One webinar: strategies for contact and relationship management
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Event - 03/05/2012 : CRM, enterprise relationship management, webinar, Technology, Technology, Webinars
By leveraging a law firm’s network of relationships, marketing and business development departments can help generate and win new business. It takes the right processes, people, technology and strategies to build these successful contact and...
- Thorntons measures financial value and risk of clients using LexisNexis InterAction
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Case Study - 08/03/2012 : CRM, interaction, lexisnexis, thorntons, Marketing & BD, Marketing & BD
Thorntons is one of Scotland's leading full service law firms with 28 partners and over 270 staff. The firm provides legal solutions to a wide range of business sectors including creative industries, education, healthcare, real...
- Can law firms learn anything from banks' woeful customer service?
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Blog post - 25/01/2012 : banking, CRM, customer service, Marketing & BD, Marketing & BD, Practice Management
I hate bankers. Probably for all the reasons that you are thinking, but more so because I am permanently irritated by the appalling service I receive from banks and the fact that this poor service clearly has nearly no relationship with...
- Briefing on: Legal technology | Interview with Jan Durant of Lewis Silkin | Plus A&O, BLP and more
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Resource - 19/01/2012 : Allen & Overy, berwin leighton paisner, briefing, budgeting and forecasting, business intelligence, business process management, case management, cloud computing, compliance, conflict checking, CRM, data management, digital dictation, document management, e-billing, Elite, ERP solutions, feature article, In-house training, iris, Linetime, Matter Management, morgan cole, multi-currency, network and data services, online legal service, outsourcing, pilgrim, regulation, simmons & simmons, software solutions, Technology, Thomas Eggar, time capture, time recording, weightmans, workflow, Finance, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology, Practice Management

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- Briefing on: Competitiveness and the Legal Services Act
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Resource - 19/01/2012 : briefing, budgeting and forecasting, business intelligence, business process management, claims handling, cloud computing, compliance, conflict checking, CRM, data management, debt recovery, digital dictation, document management, dwf, e-mail management, eDiscovery, education and training, employer branding, feature article, In-house training, law firm profitability, lexisnexis, Matter Management, nabarro, network and data services, online legal service, outsourcing, profitability, regulation, revenue, software solutions, transcription, workflow, Finance, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology, Practice Management
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- Briefing on: Strategy - how law firms use strategic vision to succeed
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Resource - 19/01/2012 : briefing, budgeting and forecasting, business intelligence, business process management, case management, case studies, compliance, CRM, education and training, employer branding, feature article, ip telephony, law firm profitability, lexisnexis, Matter Management, network and data services, offshoring, online legal service, outsourcing, payments, profitability, regulation, Research In Motion, software solutions, telecommunications, workflow, Finance, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology, Practice Management
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Covering the key business issues facing law firms, Briefing talks to everyone in business services and support about...
- Briefing on: cloud and outsourced IT for law firms | Interview with David Bason of Shoosmiths
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Resource - 19/01/2012 : briefing, business process management, cloud computing, compliance, CRM, data management, disaster recovery, document management, email management, ERP solutions, feature article, ip telephony, law firm profitability, Matter Management, network and data services, offshore, outsourcing, regulation, saas, shoosmiths, workflow, Finance, Finance, Knowledge Management, Risk & Compliance, Technology, Practice Management
- Tikit announces new Total Care Programme for InterAction CRM
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News Article - 19/01/2012 : CRM, interaction, tikit, Marketing & BD, Marketing & BD, Technology
Tikit, the leading European provider of services and software solutions to the legal and accountancy sectors, have today launched a new programme aimed at removing the administrative aspects of managing a CRM system from Business Development,...
- Private equity industry body BVCA signs up to Hubbard One contact management solution
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News Article - 19/01/2012 : contact manager, contact manager communicator, CRM, Hubbard One, Marketing & BD, Marketing & BD
Leading marketing and business development solutions provider Hubbard One has signed up the BVCA, the industry body for the UK private equity and venture capital sector, as a new client. The BVCA will be rolling out Hubbard One’s Client...
- Two leading UK law firms sign up to Hubbard One software solutions
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News Article - 19/01/2012 : CRM, dickinson dees, flint bishop, Hubbard One, web 2.0, Marketing & BD, Marketing & BD, Technology
Leading marketing and business development solutions provider Hubbard One has signed up two major regional law firms as new clients - Dickinson Dees and Flint Bishop LLP.
Dickinson Dees, one of the leading independent regional...
- e-know.net Adds CRM to Hosted Portfolio
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News Article - 19/01/2012 : CRM, e-know.net, hosted it solution, Technology, Technology
Managed service and SaaS specialist e-know.net has announced the launch of a new offering for SME law firms keen to leverage client relationship management and marketing software, but wary of the levels of financial investment and IT expertise...
- IT: Invest to progress
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News Article - 19/01/2012 : bird & bird, CRM, it infrastructure, it investment, nabarro, Finance, Finance, Technology
Law firm IT teams met to share their views on the key industry topics, agreeing IT investment is on the horizon. Caroline Grimshaw reports.
IT professionals from the top 50 law firms are optimistic about the year ahead and are looking to...



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