Improving the client journey with Proclaim Case Management software

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Case study - McKeowns uses Proclaim case management software

McKeowns is one of the UK's leading claimant personal injury practices, employing 120 staff at its offices in St Albans, Milton Keynes, Newry, Belfast and Omagh. The firm was founded by Diarmuid McKeown and throughout its history has served an impressively full range of clients, from the 'man on the street' through to large institutions such as RAC and Endsleigh Insurance.

Chris Stevens, Head of Operations at McKeowns, talks us through the firm's experience of Eclipse and Proclaim.