Workshops and seminars

Customer Service Excellence is a practical tool that drives customer focused change within organisations. It aims to bring professional high level customer service concepts into common practice whilst building a picture of your organisation and how focused it truly is.

BS 76000 is a recently launched management system in the field of Human Resource Management, providing a framework for organisational improvement and measurement which can be externally audited with achievement of certification.

What is BS 76000: 2015

This Valuing People Management System follows the structure of both ISO & British Standards (BS). The standard has been developed by experts from industry bodies, employers and unions to provide a framework for organisations to value people, monitor and improve performance, for the mutual benefit of all parties.

SO 9001: 2015 has now been published. Centre for Assessment is here to ensure your transition from the 2008 version of the Standard to the 2015 version is as seamless and smooth as possible.

All Certified organisations will have until 30th September 2018 to transition to the 2015 version of the Standard, and although not mandatory, Centre for Assessment encourages a swift or early transition.

ISO 9001: 2015 has now been published. Centre for Assessment is here to ensure your transition from the 2008 version of the Standard to the 2015 version is as seamless and smooth as possible.

All Certified organisations will have until 30th September 2018 to transition to the 2015 version of the Standard, and although not mandatory, Centre for Assessment encourages a swift or early transition.

Today, the volume, variety and velocity of data causes challenges resulting in many law firms not unlocking their full potential. This can lead to missed growth opportunities, increased cost, and increased risk for firms, who struggle to master, identify, organise and maintain the commercial entity data residing within departments and across the business.

To increase profits in such a competitive market, busy law firms must maximise efficiencies when processing conveyancing work and generate new business wherever possible.

With effective methods put in place to convert incoming enquiries into new business and the increasing use of cloud-based software hastening the conveyancing process, law firms can generate greater profits. In addition, removing any reliance on panel managers and preventing loss of revenue in resulting commission.

To increase profits in such a competitive market, busy law firms must maximise efficiencies when processing conveyancing work and generate new business wherever possible.

With effective methods put in place to convert incoming enquiries into new business and the increasing use of cloud-based software hastening the conveyancing process, law firms can generate greater profits. In addition, removing any reliance on panel managers and preventing loss of revenue in resulting commission.

We are delighted to invite you to our Business Rates Breakfast Seminar on the 24th November 2016.

The rates revaluation comes into effect on 1st April 2017. London occupiers are facing some significant uplifts in business rates liabilities. This seminar will focus on the London market which is being hard hit with an £8 billion rates bill increase over the next 5 years. This seminar will explore the significance to the London occupier market, already facing uncertain times through Brexit.

Nasstar is delighted to be hosting a breakfast briefing in collaboration with Artificial Intelligence experts RAVN systems on Thursday 24th November 2016. The briefing will discuss Artificial Intelligence and its impact on an organisation’s profitability, size and ability to win new business.

Can't make the 10.30AM session? Don't worry, there is another session in the afternoon – 2:00PM to 4:00PM. Click here to register you interest

BS 76000: 2015 Valuing People Management System follows the structure of both ISO & British Standards (BS) and has been developed by industry bodies, employers and unions including:

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