Knowledge Management

HighQ, a global leader in providing collaboration software, today announced that Gartner, Inc. has positioned HighQ as a Visionary in its 2018 Magic Quadrant for Content Collaboration Platforms*. This is the first year HighQ has appeared in the Visionaries quadrant.

Thomson Reuters today introduced Westlaw Edge, the latest advancement in legal research, providing legal professionals with the next generation of AI-driven legal search, exclusive new warnings for law that is no longer valid, unrivalled litigation analytics, and sophisticated new research tools that help legal professionals deliver results to clients faster and more accurately.

The 2018 Aderant Business of law and legal technology survey finds that over half (57%) of business services roles feel “better” – some “much better” – about their law firms than they did just 12 months earlier. It’s undisputed good news – especially as just 36% said the same back in 2017.

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Jess Carey Posted By Jess Carey
from Burlington Media

Almost three-quarters of lawyers in small firms report clash between client-driven market and traditional role of solicitor, yet over two thirds failing to adapt or evolve business strategy.

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Jess Carey Posted By Jess Carey
from Burlington Media

We talk often about how our products enable secure collaboration, access, and information governance behind the scenes. This past week, an article about how Fasken Martineau DuMoulin LLP uses HighQ for client collaboration was a perfect example of this. In the article, Robert Garmaise, CIO at Fasken, mentions that they can push HighQ content back into their iManage DM. This capability is powered by SeeUnity! For more about it, read the article.

Jess Carey Posted By Jess Carey
from Burlington Media

Taking advantage of the freedom the cloud affords is fast becoming the first choice for positive digital disruption, and many British legal firms have dared to reimagine their business and .realise the benefits the cloud can bring.

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Jess Carey Posted By Jess Carey
from Burlington Media

recent report into innovation in the legal sector found that although many firms recognise that technological innovation can help them to differentiate themselves from the competition, many practices are still not taking the required steps to capitalise on the opportunity that innovation offers them.

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Jess Carey Posted By Jess Carey
from Burlington Media

In the late 80s and early 90s, I worked for a bank to develop an automated system supporting customer service representatives. The purpose of the system was to enable support staff to facilitate credit card applications.

A customer would call in, and our support staff had a computer system to bring all the information they needed about that customer together on one screen and facilitate the call. The system was adaptive, which means it would change the information presented on screen as the call progressed.

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Aderant, a global leader in law firm management software, announces the release of Handshake Connect, an out-of-the-box legal intranet portal that provides fast and easy deployment, with minimal customization required.

Change is never easy.

When everything you accept as ‘the way we do things’ is suddenly ripped up and replaced with new procedures, when you and the people you work with take up new roles and your group is broken up, when even your desk is moved to a different floor (or town), it takes some getting used to.

But if you think that’s hard, try being the one driving the changes through. As the head of a significant department in your organisation, leading change is likely to be as much a part of your role as budgeting or setting performance targets.

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