We understand that you are competing in a much tougher climate than ever before; the role of the trusted advisor both internally and externally has changed significantly. Competition now not only comes from other law firms but also from your peers inside of your firm.
Join PCA Law and ourselves for a half day workshop where we will provide you with actionable insight to help you outmanoeuvre even the strongest competitor.
During our time we will explore:
09:00am - Coffee and registration
09:15am - Introduction and welcome
Steve Zangari, sales and marketing director, LexisNexis Enterprise Solutions
09:30am - The evolution fo the trusted adviser
Stephen Mitchell & Nikki Squire, PCA Law
- How does communication now play a central role in the new product offering of your firm and in your own role as a Trusted Advisor?
- How can you use the Trust Equation to better understand how to drive internal engagement and influence your key stakeholders?
- What type of listening is required to ensure your transformation projects are fit for purpose, both internally and externally?
- How can you personally play a central role in being the architect of innovation within your organisation?
- And what does this all mean for the types of internal conversations you should be having?
Using a highly interactive forum theatre format, examining a typical internal client influencing conversation, PCA Law will explore all of the above questions so that attendees can take some practical conclusions back to their firms, informing both their strategic decision making and the way they approach their day-to-day stakeholder conversations.
11:00am - Coffee break
11:30am - 360° Perspective: Law Firm Business Development, Freeing up Clever People’s Time
Scott Winter, Director of Product Management, InterAction, LexisNexis Enterprise Solutions
12:00pm - Trust and transparency between large law firms and their clients
Mark Smith, Market Development Director, LexisNexis UK
- In an era where law firm churn and frequent panel reviews seem ever more common, where pricing certainty and transparency are always under the spotlight, are law firms losing client trust?
- Following on from last year’s research into the voice of the client in top 50 law firms, LexisNexis have commissioned the University of Cambridge’s Judge Business School to investigate the trust between large law firms and their clients. The research looks at the dynamics of transparency and trust through a robust and proven academic lens, illuminates the archetypes of trust, and provides practical suggestions to build and deepen trust.
12:30pm - Close, lunch
This week BigHand announces the release of the latest version of their template automation and management solution, BigHand Create version 7.6, which is designed to help users generate consistent, compliant and professional documents more efficiently than ever before. With BigHand Create, firms have the freedom to create and update document templates in-house, without needing time-consuming and expensive custom development.
This is the first post in a new series of demonstrations video that we will regularly publish to provide a deeper insight into the functionality of our verowave product.
The aim of these demonstration videos is to show case various components of the software and to highlight some of what can be achieved, simply and quickly, without the need to write macros or programming code.
In this demonstration video, we show case our standard Letter template, particularly highlighting the 'Letter of Engagement' functionality.
Last month, I had the pleasure of moderating an excellent panel at the Consero Legal Operations Forum entitled “Dashboards & Portals: Leveraging Existing Operational Investments for Greater Returns,” in Pasadena, CA. My esteemed panelists included Scott Fuller from Applied Materials, Brian Pomeroy from Discover Financial Services, Elizabeth Miller from Dolby Laboratories, Julie Cremeans from Fair, and Emelita Hernandez-Bravo from Fitbit. Each panelist brought a fresh perspective on how to best leverage dat
This article was also featured as an industry analysis in the December 2017 issue of Briefing. To read the issue in full, download Briefing.
The ability for fee earners to find information quickly and painlessly is what makes the difference between a well-oiled law firm and one that’s stuck in the mud.
Aderant, a global leader in firm management software, has released KM Analytics, a new module included within Handshake which provides users and administrators a deep understanding of how a firm’s Handshake Portal, Universal Search and core SharePoint environments are being used.
By combining Aderant’s existing expertise of clients and the legal industry, KM Analytics identifies key data points such as most-used resources, time of search, and abandoned searches to give insights to adoption, relevancy tuning and content analysis.
Cognitive search starts with understanding search
Cognitive search, and indeed, the entire new wave of cognitive applications, are the next leap forward in information access. These apps rest on a search backbone that integrates information, making it findable and usable.
Search engines were the first probabilistic software applications in widespread use. Although not widely recognized as such, they have groomed a generation of information seekers to accept ranked results as well as to enter probes, rather than precise queries.
We recently announced a new product called SmartHub (you can read the announcement here). This is a big milestone for BA Insight, a key step in our strategy of delivering a new generation of smarter search solutions.
BA Insight, an innovator in the Cognitive Search market, introduced SmartHub, which leverages the latest cloud-based search and cognitive computing services from Microsoft, Google, and Elastic. A cloud-based application that can be used alone or in combination with other products in the BA Insight Software Portfolio, SmartHub gives customers the flexibility to choose the best available technology to fit their environment, preferences, and the job at hand. It supports:
How much time do you spend searching for the right content? According to one study, knowledge workers spend 20% or more of their day looking for timely and relevant content. Personally, I think that is a conservative estimate – but thankfully, Microsoft and many of its partners are trying to reduce that number.