Practice Management

Practice Management

Data is a vital asset to every modern legal practice. It is the backbone of both case and business continuity and without it, almost any firm today would cease to operate. As data sets grow continuously, law firms are becoming ever more reliant on third party cloud-based systems to manage and store most, if not all of their business-critical data.

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Change is always hard. Lawyers have seen the legal field transform with the arrival of machine learning, AI and case management software and there has been concern among lawyers about the future of their careers. If AI is so smart, can it take over legal jobs? If there is no need for someone to go through case files and spend nights finding that perfect case, will there be a need for lawyers at all?

Introducing legal360: The first end-to-end practice management solution built on Microsoft Dynamics 365

At Accesspoint, we understand the challenges legal firms face with sticking to deadlines, providing a high quality service to clients and still meeting the expectations of the ever changing legal environment. That’s why we don’t want you to sweat over the small things and waste hours of your precious time completing tedious tasks and populating templates and forms.

We believe firms should be able to focus on their clients and their desired outcomes, not the technology.

Cook & Talbot director Mark Lloyd and communications manager Vicky Noren-Dobson explain how Perfect Portal has helped the firm keep both itself and its clients up to date.

Many firms have illustrious histories, but Southport-based Cook & Talbot has been around for an impressive 120 years, and director Mark Lloyd would like the firm to continue to be forwardthinking and relevant for years to come. The firm, Lloyd explains, conducts commercial matters but is heavily dependent on noncontentious work, such as conveyancing.

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In its report looking at the need for improvements in the home buying process, the government outlined three key areas of concern. Firstly, the quality of the consumer experience, secondly the length of time a transaction takes and thirdly the number of purchases that fall through.

Technology should offer improvements in all of these areas and it is particularly true of the consumer experience problem. Buyers and sellers want better communication and clarity in the transaction, something that can be offered via online portals explaining what needs to happen next.

The old saying about a week being a long time in politics is clearly relevant at the moment, so to look back over the last 18 months in terms of the home buying and selling process is somewhat problematic simply because there has been so much going on, with progress made across a large number of areas. 

Plus of course we have had the not-so-small matter of there now being a new Prime Minister in Downing Street, plus the personnel changes that have come as a result, with a new Secretary of State and Housing Minister as a result of the recent reshuffle. 

When the government published its paper, Improving the home buying and selling process, in April 2019, it made a clear request for technological improvements. The whole lifecycle, from estate agent listing to land registration faces modernisation, with technology led innovation such as digital signatures, ID verification and the adoption of e-conveyancing combined with a closer monitoring of the people involved and the progress of the transaction.

How law firms can take ownership

There have been multiple attempts to improve the home purchase process. Most have failed but there are, finally, signs of progress from the emergence of an array of ‘prop-tech’ start-ups through to some compelling proposals from the Home Buyers and Sellers Group.  

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