Winner of the 2018 ILFM Solicitors' Software Users Award

Each year ILFM Members are asked to feedback on the software they use every day by way of a survey response to choose an award winner.

Once all the data is collected and results determined, an announcement is made and an award presented at a prestigious luncheon with many VIP guests from across the legal and finance sectors.

The winning software company is named as the current year's winner of the "ILFM Solicitors' Software Users Award"

The Winner for 2018 of the ILFM Solicitors' Software Users Award

Insight Legal (Insight Legal Software)

The feedback survey structure is as follows:

Tick box:

  • Confirm current ILFM Member
  • Confirm current user of the software.
  • Confirm completely independent and not connected in any way, apart from a normal customer/supplier relationship, with software owner/supplier.

Ranking of the following:  N/A,  1-10

  • Adequacy of Training
  • Usefulness of User Manual
  • Usefulness of Online help (Contextual Help buttons)

Ranking of the following:  N/A, 1-10

  • Ease of making postings
  • Bank reconciliations
  • Interest calculations
  • Compliance to SAR AR's
  • Month end routine procedure
  • VAT Return calculation
  • Compliance with Money Laundering Regulations
  • COFA compliance audit
  • Nominal postings
  • Bills postings
  • Ease of reporting generally
  • Customised reports
  • Upgrades
  • Reaction time to regulatory changes

Ranking of the following:

  • Help Desk Speed of Response
  • Immediate (10)  / 1-3 Hours (8)  / 4-6 Hours (6)  / Next Day(4)  / Longer (2)

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