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DX Services

Do law firms still use DX services a lot or is this on the decline? What is the alternative?
Asked by: Bina Panchal
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Hi Bina. Most of the firms we talk to are still using DX, though usage tends to be declining. Given that DX is supposed to provide a discount against comparable postal services it is important that usage is regularly monitored and benchmarked. In larger cities we've seen firms change from DX to boutique secure courier services. There are also developments underway for other alternatives to DX which we expect to be launched soon.

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