Video: Producing actionable and reliable management information (MI) for partners and clients

Video Length: 44 mins 50 secs

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'Producing actionable and reliable management information (MI) for partners and clients'

Filmed at the Briefing Operational Leaders In Legal 2014 conference (Nov 2014), this panel on 'Producing actionable and reliable management information (MI) for partners and clients' features:

  • Incorporating the latest MI systems and data reporting tools
  • Meeting client’s expectations on MI; producing an analysis of what you do for the client
  • Managing the MI requests from partners
  • Providing regular actionable data to people so everyone knows what to do and when to do it
  • Increasing collaboration between heads of support to produce the information and analysis required to drive firmwide change
  • Changing lawyer mindset and behaviour to ensure action is taken beyond obtaining a report
  • Aligning international metrics and data issues
  • What are the metrics of the future for a changing legal practice? What should we be tracking, which metrics are the key measures?

Line up of speakers included:

  • Rod Herrington, chief administrative office, Europe, Latham & Watkins
  • Natalie Griffin, chief operating officer, commercial services, DWF
  • Neil Renfrew, director of product management, LexisNexis Enterprise Solutions

Moderator:

  • Daniel Pollick, director of business infrastructure & CIO, DLA Piper 

Contact the LSN team about Briefing OLIL 2015 via email: johnpaul@lsn.co.uk or call 0870 112 5058

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