Law firms traditionally operated in a seller’s market and were built to benefit lawyers – which might explain why so many are bad at adding value to their services. How do firms change to become truly client-centric businesses?
The biggest threat to your reputation? Your customers? Your bottom line? It’s not a giant leap to say that cyber threat landscape and the criminals that operate in this space pose a bigger risk to businesses today more than ever before. And that’s not scaremongering — it’s a fact. Just take a look at some of the high-profile breaches and attacks over the last 18 months.