HighQ case study: Allen & Overy


Allen & Overy is evolving extranet use from collaboration to project management. Mark Dibble, Head of Online Services, and Ruth Ward, Head of Central KM, explain why they chose HighQ, and Caroline Ferguson, Digital Manager, describes how the platform is helping to transform business processes across the firm.

With approximately 5,000 staff and 44 offices in 30 countries worldwide, Allen & Overy is one of the world’s largest law firms, providing legal advice in Europe, the Americas, Asia, Australia and the Middle East.

The challenge: developing an effective, user-friendly extranet solution

In 2009 Allen & Overy switched to HighQ’s deal room and extranet platform. Previously, the firm had deployed two consecutive in-house extranet solutions based around a bespoke SharePoint platform. However, these were proving complex to manage and use, so a decision was made to switch to an externally managed service. Mark Dibble, Head of Online Services and Ruth Ward, Head of Central KM explain why HighQ fit the bill.

“We were looking for an enterprise solution which provided the control we needed at the right price together with the ability to open and close deal rooms depending on our requirements. Although a few suppliers offered the secure data rooms that Allen & Overy required for its financial sector clients, most were relatively expensive and focused on supporting huge M&A deals, whereas Allen & Overy was looking for a broader collaborative solution.”

Many of Allen & Overy’s clients are banks and financial institutions, so security and confidentiality are critical factors. HighQ’s close involvement with the financial sector, through their operation of the BLT Portal, and recognised industry expertise made it an obvious choice.


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