HighQ case study: Eversheds


Summary


Eversheds: evolving extranet use supporting communication and innovation. Jonathan Townend, Head of Technology Consulting, and Matthew Scott, E-Business Manager, outline how HighQ extranets helped Eversheds collaborate and support innovation across the firm.

International law firm Eversheds LLP is one of the world’s 50 largest law firms and the ninth-largest UK-based law firm by revenue. It employs around 1,220 lawyers and around 1,745 other staff in more than 40 offices across Africa, Asia, Europe and the Middle East.

The challenge: ease of set up, ease of use

Eversheds sought a solution to replace its legacy extranet platforms. These were difficult to use and did not have the flexibility or functionality that the firm’s lawyers and clients required. Lawyers and clients had to be trained to use the systems, making them expensive and time consuming. They needed a solution that was streamlined, secure and easy to use. With these factors in mind, Eversheds chose to switch to HighQ Collaborate. Townend explains, “HighQ was the obvious choice because it was created by lawyers for the legal industry. HighQ is the most prominent legal-specific solution and its flexible, customer-focused approach facilitated the phased transition that our business required.”

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