HighQ case study: Herbert Smith Freehills


Vicki McNamara, Head of Knowledge & Learning, Australia at law firm Herbert Smith Freehills, explains how the firm uses HighQ Collaborate to share knowledge and collaborate on documents across jurisdictions. Herbert Smith Freehills is global elite law firm with over 20 offices spanning Asia, Australia, Europe, the Middle East and the US.

The challenge: Creating a bridge between hemispheres

Top tier Australian law firm, Freehills merged with UK- based Herbert Smith in October 2012 creating one of the world’s global elite law firms with over 4000 staff worldwide. At the time of the merger, Herbert Smith had HighQ Collaborate in place, and were using the platform predominantly for client extranets and data rooms. However, Freehills had also been piloting the platform with a view to using it for data rooms and social collaboration tools.

Vicki McNamara, Head of Knowledge & Learning, Australia at Herbert Smith Freehills, explains, “Since the merger, our use of Collaborate has gone in a different direction, driven by a need for global knowledge sharing. As we continue on our integration journey to optimise our IT systems, Collaborate is acting as an effective bridging capacity.”


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