HighQ case study: Van Doorne


Summary


Dutch law firm Van Doorne uses HighQ Collaborate for its dynamic internal collaboration and communications platform: Van Doorne Forum. Peter Piepers, Chief Knowledge and Innovation Officer and Rosalie Tordoir, Senior Communications Advisor at Van Doorne explain how HighQ Collaborate is transforming the way the firm communicates internally and with its clients.

Van Doorne is a top-tier independent Dutch law firm. The firm’s lawyers, tax attorneys and civil-law notaries advise leading Dutch and international companies, financial institutions, semi-public institutions and government agencies. They also act as State Advocate for the Dutch Ministry of Finance.

The challenge: getting people to communicate

Van Doorne previously used a self-built system for their intranet which stored files on local servers and offered no social functions. According to Peter Piepers, Chief Knowledge and Innovation Officer, who ran the project to implement HighQ Collaborate, Van Doorne’s legacy intranet was “a series of static sites that stored information.”

Van Doorne wanted to combine file sharing with both internal and external communication, so they sought a dynamic social collaboration platform to replace their legacy intranet.

“We had a real need for a platform that could help our colleagues and clients communicate easily,” Peter explains. “We wanted to find a system that fit with our culture at Van Doorne, one of innovation and communication, transparency and openness.”

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