Video: Briefing 5P 2017 – Pricing and profitability of legal services – Sam Davies, Herbert Smith Freehills
Video length: 19mins 21secs
What happens to profitability when people buy people?
Sam Davies, pricing manager (now pricing lead) at Herbert Smith Freehills, discusses how firms can go from combative to collaborative pricing. Covering market forces and barriers to effective pricing and implementing L&D to teach client-facing staff to have robust pricing conversations.
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