Quiss people remain at the core of digital workplaces

The majority of organisations recognise the workplace is undergoing radical transformation thanks to digital technologies.

But many are implementing new technology without first understanding how it delivers real value to their employees, who are often left without the training needed to get the most from.

A digital workspace is not a single technology, but the combination of multiple technologies to simplify IT management, whilst delivering a personalised end user experience.

It might be considered an integrated technology framework, designed to deliver and manage app, data and desktop delivery, but must provide a unified, contextual and secure experience for IT and end users, if it is to be successful.

A comprehensive and fully integrated digital workspace will include:

  • App and desktop virtualization
  • File sharing and content collaboration
  • Unified endpoint management (EMM, MDM, MAM)
  • Secure access to SaaS apps/secure browsing
  • Single sign-on (SSO)
  • Advanced analytics and monitoring

The benefits of digital workspaces

A digital workspace provides simplified and secure IT management, whilst increasing employee flexibility and productivity.

Transitioning from hardware-based infrastructure to cloud-based solutions, offers organisations competitive advantages like the ability for far-flung teams to collaborate more closely, with the right tools available for every project

The digital workspace helps improve productivity metrics through the strategic adoption of emerging technologies. Tools to help colleagues communicate and collaborate better on projects will typically create additional efficiencies throughout existing workflows.

Cloud-based technologies accessed through a web browser allow employees to work from anywhere with an internet connection, with integrated apps and data structures allowing work to proceed unaffected by the limitations of different information systems.

As more processes become integrated within the system, those responsible for managing the IT have access to more data and with the appropriate analytics tools, this data can be used to identify security risks and opportunities for improvement, whilst transforming processes.

With accurate, relevant data it’s possible to make strategic plans for process improvement projects and with greater transparency, managers can control their teams more effectively.

The security of digital workspaces

Organisations are increasingly choosing hybrid cloud and multi-cloud solutions to increase efficiency, but this requires a different approach to security, given their data is now more dispersed.

The security of the digital workspace can only be seamless if it incorporates end-user computing environments, as well as SaaS applications and other sources of network traffic.

Cloud providers understand their reputation and ultimately the longevity of their business relies on keeping their environments secure against all threats, physical and digital, which allows organisations to concentrate on changing errant user behaviour.

Designing and implementing policies to address users’ actions is a good first step. A good second is increasing visibility across the systems, which will help identify potential security threats before they can cause any costly or irreparable damage to the organisation.

There is an increasing threat environment for almost all organisations and combining advanced technology with improved user security practices is the most effective way to keep sensitive data secure.

The evolution of digital workspaces

The agility of digital solutions, like new SaaS and cloud solutions, is helping drive the increasing speed of progress, which is also allowing new technology to integrate with existing systems, to deliver additional abilities and resources for employees.

Whilst artificial intelligence (AI) and machine learning (ML) technologies will create process efficiencies, they will also generate opportunities for more complex improvements. AI and ML solutions can process huge amounts of data quickly to help decision making and ensure leaders better understand where their business ranks in the marketplace.

As part of a transformative process, digital workspaces give employers the power to meet new challenges and thrive in uncertain commercial conditions. The digital workspace’s increased flexibility and increased opportunities for collaboration, gives every user the ability to innovate and be more agile in their approach to work.

Securely connecting devices, cloud technology and data, allows organizations to improve workplace productivity and efficiency, with IT at the heart of this new value proposition.

The technology in your business

When it comes to technology for your business, the number of routes available to achieve the same results can be overwhelming. Which is why the direction you take is likely to be based on whom you trust most and the cost; it is usually as simple as that.

Although always happy to talk technology, in our experience when we talk with clients, they show less interest in the details of what the technology does and focus more on the expected outcomes following any investment.

Few of our clients express interest in becoming an IT company, for them IT is purely a facilitator to them and their people being able to do their jobs more effectively.

If it’s time you benefitted from a truly in integrated digital workplace, please get in touch. We’re confident a visit to our innovation suite will help convince you of the benefits and the ease with which it can be achieved.

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