Cornwall law firm Nalders Solicitors is looking to “revolutionise” its processes after signing up to integrated practice and case management with SOS Connect from Solicitors Own Software. A full service law firm with eight offices across the county, Nalders is also rolling out SOS’s conveyancing module.
Gayle McDermott, partner in charge of IT at the firm, says its incumbent case management system had been in place for almost 20 years.
“We adopted our existing system in 1998 so it was getting a little tired,” she says.
“We looked around for something more contemporary and chose SOS Connect, partly because we already used SOS software for our accounts, so the transition should be quite seamless. That, as well as the amount of time ‘leakage’ we realised we could prevent, were big selling points for us.
“Lots of functions which were manual will now be streamlined and automated, and this will allow our staff to concentrate on being lawyers rather than administrators. SOS Connect will also be a huge help in terms of compliance.
“This development has definitely created a bit of a buzz around the firm and I’m hoping it will revolutionise our processes.”
Graham Colbourne, managing director of SOS, said: “Nalders is a good example of a multi-office firm which needs a more unified approach and we look forward to working with them on the roll-out of SOS Connect.”