How do online legal services offer your clients smart, more competitive service delivery options?

Resource | 12 March 2018

We’re seeing more and more law firms who are keen to offer their clients access to an efficient online service but are either struggling to build such a service or to connect the backend to their practice and case management systems.

We all know that automation and artificial intelligence can theoretically improve the client experience- and can release our legal practitioners from mundane tasks to spend more time providing valuable legal advice to their clients. Yet it seems that the reality is slow to be realised.

But for those who are getting it right, there are so many benefits – not least of which is being seen as cutting edge and highly competitive against those who don’t!

What are the imperatives and how can law firms catch up with the rest of the commercial world by providing legal services digitally and enabling clients access to a full online interaction with their lawyers?

The hunger from clients for self-service and unbundled service provision is self-evident, we hear about it every day. So how can firms use online legal service provision to streamline their processes, thus improving profit as well as competitiveness? And how can they include automation and AI to make them every bit as efficient as commercial businesses?

In the coming months, we will be explaining and demonstrating some of the innovative services and products we have developed which are already available for our clients to use, today. And giving you a sneak peak of those in development. If you can’t wait, why not visit us on stand 360 at LegalEx or join Martin Langan’s presentation “Online Legal Services and Artificial Intelligence” in Theatre 8 at 1pm on Thursday 22nd March.