Seven tips for presenting an air-tight business case for records and information management

You know records and information management is important to every part of your business. It can improve customer service and help teams in different departments or locations work together. It can lower costs and improve business process efficiency. Used well, it can even free you from the burden and risks associated with paper. Whether you need to revitalise an existing records management programme, find a new supplier or start a new project, anticipating the mind-set of senior decision makers can be the difference between success and failure. The challenge many records and information professionals face is ensuring your arguments are heard, understood and valued by business leaders. When funding is tight and schedules are packed, your business case for information management needs to be clear and compelling. These seven tips will help you make information management a priority for your organisation.

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