Architecting firm performance: Harbor on the evolving CFO agenda

Today’s CFO is no longer just a financial steward — they’re the architect of firm performance. This white paper maps what that means for revenue, AI, and operations in 2026. Snapshot How the law firm CFO role is expanding across operational performance, technology, and firm strategy. Why revenue cycle modernization remains a major opportunity to improve profitability, cash […]

Harbor Podcast: The future of CRM in Legal – Intelligence, AI, and what comes next

What if the problem with legal CRM is not lawyer adoption, but the way firms measure CRM value? Legal CRM has reached a point where more investment doesn’t automatically mean more value. Zena Applebaum is joined by Sarah Happy, Director of Marketing Technology at Harbor, and Laura Saklad, Vice President, Legal Industry at Intapp, to look at what […]

The world’s largest AI companies built deployment arms this year. Harbor built one for law.

Harbor, the leading provider of professional and technology services to the legal industry, just launched Harbor Deploy, a dedicated offering that puts AI to work inside law firms and corporate legal departments. Harbor Deploy embeds specialist teams, including forward-deployed engineers and delivery leads, directly inside client organizations to move AI from pilot into daily use […]

Harbor: Why law firm deals need a different playbook

The market case for law firm MSOs is straightforward. The operating case is where deals are won or lost and where most conventional diligence falls short. Beyond the market story Interest in legal managed services organizations (MSOs) continues to grow, bringing new investors, new transactions, and no shortage of commentary about where the market is […]

Beyond modernisation: navigating the 2026 legal landscape- Harbor

In 2026, the law firms that will win are those turning coordinated leadership, connected data, and AI investment into measurable client value and sustainable profitability. Snapshot Law firm profitability now depends on firmwide alignment across operations, finance, technology, and business development rather than incremental efficiency gains. Technology and AI investments must deliver measurable outcomes such as improved […]

Harbor: The vendor blind spot: five risks firms think they’re managing — but aren’t

Something significant is shifting in how law firms govern vendor relationships. Procurement is increasingly reporting to the Office of the General Counsel, a structural change that reflects how seriously firms now view vendor risk. But responsibility and capability don’t always arrive together. Many legal teams find themselves accountable for a vendor ecosystem; they don’t yet […]

Harbor acquires iTrain, adding UK legal technology training and AI enablement capabilities

Harbor, the leading provider of professional and technology services to the legal industry, has announced its acquisition of iTrain, a specialist UK firm in legal technology training, user adoption, change management, and AI enablement. The acquisition expands Harbor’s legal technology enablement capabilities in the UK and deepens the firm’s ability to help global clients realise […]

Harbor: Procurement priorities in 2026

Snapshot Continuous monitoring, centralized governance, and risk-aligned contracting are replacing reactive, intake-only oversight. Automation, self-service pathways, and integration reduce friction while improving compliance and visibility. As AI expands across procurement systems, firms need data integrity, human oversight, and clear governance to unlock value safely. Vendor risk management: From compliance task to competitive advantage Law firms […]

The research layer AI can’t replace – Harbor

It’s been quite a few weeks in legal research technology. If you blinked, you might have missed Anthropic launching Claude for Legal with a dozen practice-area plugins and over 20 MCP Connectors. Or Legora acquiring legal research startup Qura and Graceview, a regulatory horizon scanning platform. Or Clio pushing deeper into research with its vLex […]

Harbor’s Legal lab 2026: The accelerate era

The AI pilot phase is over. The harder work — turning experimentation into execution — has begun. Snapshot AI is no longer a pilot, it is becoming embedded in how legal work gets done, shaping workflows, decisions, and service delivery. Trust has become the central constraint, placing governance and organizational confidence at the center of […]