InterAction migration – webinar by HSO

Used by many of the leading AmLaw 100 law firms, legal360 offers a powerful solution for law firms who have struggled with InterAction.

RPC, Gowling and Arthur Cox share their perspectives on the evolution of innovation and LegalTech with Clarilis

At the Clarilis Customer Forum at the end of last year, we invited Artificial Lawyer’s Richard Tromans to chair a law firm panel discussing the interaction between knowledge management and innovation and how this is driving tech adoption in their firms.

Intelligent Office: Updating your firm’s guest services strategy: making every interaction memorable

During the Covid-19 pandemic, hospitality and events were the first sectors to be closed and among the last to be reopened; with no face-to-face interactions or events permitted, many law firms were forced to furlough guest services support staff and, in some cases, make redundancies.

SeeUnity webinar: Automate the process of archiving HighQ content to your DMS

In this short webinar, you’ll learn how process automation can simplify your retention and compliance strategies and reduce storage. We will demonstrate how the new Echo Content Synchronization add-on, Echo Automate, works behind the scenes to seamlessly archive closed matters and other HighQ sites back to the corresponding DMS site with no user interaction needed.

Total Economic Impact study reveals organisations using LexisNexis InterAction achieved 220% ROI over three years

InterAction by LexisNexis, a leading client relationship management (CRM) solution purpose-built for legal and professional services, today released a commissioned study conducted by Forrester Consulting on behalf of LexisNexis titled The Total Economic Impact of LexisNexis InterAction.

Stridon: CX makes a business more human

According to Harvard Business review ‘CX has become the new marketing. It influences brand perceptions and impacts business performance just as strongly as traditional marketing once did. A good customer experience makes a person five times more likely to recommend a company and more likely to purchase in the future’. 

In law firms and accounting, business development and marketing take hardest hit from COVID-19, according to Global LexisNexis InterAction Survey

Law firms and accounting and financial services (A&FS) firms both took big hits to their business development and sales efforts due to the Covid-19 pandemic with new strategies and more effort required to win new business, according to the 2021 InterAction Marketing & Business Development Survey of law and A&FS firms.

LexisNexis InterAction expands partnership with Akin Gump

LexisNexis Legal & Professional, a leading provider of information and analytics, today announced Akin Gump, an AmLaw 50 firm with 20 offices around the world, has expanded its partnership with LexisNexis InterAction, a leading client relationship management (CRM) solution purpose-built for legal and professional services.

Want to derive greater value from technology? Read what Wilson Allen has to say

A technology project is a success only when it’s well-conceived, planned, and implemented – and when the users fully adopt the new system. Adoption only happens when communication, training, and support are equally well-conceived, planned, and implemented. And with the proliferation of applications, the complexity of business processes, and more stringent requirements around information governance, […]

How Wilson Allen streamlined billing processes and increased invoice accuracy for Bevan Brittan

Bevan Brittan is a UK Top 100 national law firm providing a comprehensive range of legal and advisory services to over 800 businesses as well as being a market-leading firm within health and social care, housing, and local and central government. Its award-winning teams provide commercial, corporate, property, regulatory, employment, and litigation (commercial and clinical […]