How the cloud attracts and retains legal customers according to Advanced

When your clients know you are dependable and that you go above and beyond, they stay. However, the battle for loyalty is easily lost and hard won. With the increasing complexity of operations, law firms should be continually seeking solutions that not only streamline their processes but also enhancing their overall customer experience.

Legl: Understanding the four stages of a client’s lifecycle

Every client who comes to your law firm experiences the same four touchpoints: acquisition, delivery, loyalty and retention. These four stages represent the client lifecycle, and mastering them is key to your business growth.

Tikit: The importance of building relationships to stretch client loyalty

Achieving a degree of client loyalty generally isn’t something that happens overnight. Normally it’s the culmination of lots of positive activity over a period of time, or perhaps a particularly successful outcome under challenging conditions. However you get there, client loyalty guarantees you at the very least the client’s consideration for future requirements. It’s not […]

Proclaim software earns long-term loyalty from QualitySolicitors Lockings

Proclaim’s evolution has led to long-term loyalty from QualitySolicitors Lockings QualitySolicitors Lockings is part of a national network of law firms dedicated to customer service excellence. Covering Hull, Beverley, Hessle, Hedon and the surrounding areas, Lockings offers a range of legal services to both individuals and businesses, from Conveyancing and Wills through to Employment and […]