Moneypenny receives prestigious three-star accreditation from Best Companies for fifth-time

News Article - 19/12/2018 : 24 hour answering service, 24-hour telephone answering, Account Management, business management, customer service, practice management, Marketing & BD, Practice Management

Moneypenny, the legal sector’s leading outsourced communication provider, is celebrating after receiving a prestigious three-star accreditation by Best Companies for the fifth time. This award is only given by Best Companies to those...

Moneypenny receives significant investment from ECI partners to support global growth plans

News Article - 14/11/2018 : 24 hour answering service, 24-hour telephone answering, Account Management, business management, customer service, practice management, Marketing & BD, Practice Management

Moneypenny, the world's leading outsourced communications provider, is pleased to announce it is partnering with private equity investor ECI Partners to help drive the next stage of the Company’s growth. ECI’s significant...

Star seekers – Moneypenny's Claire Smith on making staff feel valued

Blog post - 11/10/2018 : 24 hour answering service, 24-hour telephone answering, Account Management, business management, customer service, Legal Practice Management, LPM magazine, practice management, Marketing & BD, Practice Management

As I write this, we have just had the fabulous Geoff Ramm come to talk to us about ‘celebrity service’. An expert in marketing and customer service, Geoff got me thinking about two things.

The first is the importance of going...

Moneypenny US expands its new state-of-the-art offices in Charleston

News Article - 06/07/2018 : 24 hour answering service, 24-hour telephone answering, Account Management, business management, customer service, practice management, Marketing & BD, Practice Management

Moneypenny is pleased to announce it has expanded into a new, state-of-the-art facility in Charleston, South Carolina, and has ambitious plans for year-on-year growth in the US.

In addition to doubling the size of its current facility, the...

Fostering growth and innovation: Moneypenny opens unique 'Tech Garden' to showcase its services

News Article - 12/06/2018 : 24 hour answering service, 24-hour telephone answering, Account Management, business management, customer service, practice management, Marketing & BD, Technology

Moneypenny, the legal sector’s leading outsourced communications provider, has opened a unique ‘Tech Garden’ to showcase its innovative and cutting-edge technologically-led services.

The innovative ‘Tech Garden...

Moneypenny welcomes new head of IT services

News Article - 01/06/2018 : 24 hour answering service, 24-hour telephone answering, Account Management, business management, customer service, practice management, Marketing & BD, Technology

Moneypenny, the world’s leading outsourced communications provider for the legal sector, has appointed a new Head of IT Services. With a wealth of experience, Mel Carlen is passionate about process, IT and data governance.

An expert...

Moneypenny celebrates 10 years of supporting law firms

News Article - 22/05/2018 : 24 hour answering service, 24-hour telephone answering, Account Management, business management, customer service, practice management, Marketing & BD, Practice Management

The UK’s leading outsourcing communications provider, Moneypenny is celebrating a decade of supporting law firms.

In 2008 the award-winning company created its first team of legal receptionists to solely answer calls on behalf of...

Moneypenny: Down to experience

Resource - 26/03/2018 : 24 hour answering service, 24-hour telephone answering, Account Management, business management, customer service, practice management, Human Resources

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Moneypenny further bolsters its rapidly expanding legal account management team

News Article - 24/01/2018 : 24 hour answering service, 24-hour telephone answering, Account Management, business management, customer service, practice management, Practice Management

MONEYPENNY, the world’s leading provider of outsourced communications, has strengthened its legal account management team with the appointment...

60 seconds with Bernadette Bennett, commercial manager at Moneypenny

News Article - 23/04/2014 : 24 hour answering service, interview, law firm receptionist, moneypenny, outsourced receptionist, Outsourced switchboard, Phone answering for law firms, Professional telephone answering service, Human Resources, Practice Management

Check out the interview below with Bernadette Bennett, commercial manager, legal – at telephone answering specialist Moneypenny...

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