- Service, please! by Doug Hargrove, Advanced Legal
This blog post was also featured as a column in the March 2016 issue of Legal Practice Management magazine...
- Chrome River bolsters commitment to customers with executive appointments
Chrome River, a leading provider of expense management and supplier invoice processing software, today announced two strategic executive positions to reinforce client services and customer success for its fast-growing customer base. Having...
- A New Year’s revolution from document direct
News Article - 13/01/2014 : client services, digital transcription, document direct, law firms, Legal News, legal sector, Legal Services Act, Martyn Best, solicitors regulation authority, SRA, typing and document production services, Human Resources, Practice Management
Martyn Best is CEO of the fast growing north-west and London based digital transcription business Document Direct...
- Mundays launches mystery shopper programme
Surrey-based firm Mundays has launched a mystery shopper programme in a bid to raise the standard of its services.
The scheme is part of the firm’s client service assessment programme which also includes one-to-one...
- LSN Industry Voices: Lorraine Barnet of Mitie
LSN Industry Voices is a series in which our networkpartners give their insight into the legal market.
What's the biggest or most important thing that law firms will be...