- Finding success with the fixed fee arrangement - part 2
Here, in the second part of LexisNexis Redwood Analytic's look at the fixed fee arrangement they take a further look at finding success using four main criteria including setting up a process, identifying clients, deciding on appropriate matters...
- The blended rate - an alternative arrangement
It may seem odd to jump from speaking about the "pinnacle" of the alternative arrangements (the fixed fee) to what many consultants believe is not an alternative arrangment at all, the blended rate. The reason for the jump is simple...
- How law firms are utilising the internet for online case tracking
Law firms, like many other businesses, are utilising the internet to promote their business and improve their customer service. Clients and work providers today want to know the status of their case at the push of a button 24 hours a day, 7 days...
- Solicitors Journal practice management supplement
Resource - 19/01/2012 : feature article
Read all the latest news, views and articles from the world of practice management including keeping your staff motivated, an analysis of small legal aid firms, legal marketing and a look at in-house training.
- Transcription service analysis
Transcription is a vital function in professional firms. By understanding your transcription workflow thoroughly, you can measure and manage the process effectively. The adoption of a digital dictation system (DDS) often comes with glittering...
- Ghosts of christmas yet To come?
You’ve prepared for days and slaved for hours to get the Christmas Dinner to a point where you feel happy about calling the assembled company to the table. You relax into a dining chair surveying the results. Yet seemingly only...
- Why fixing exchange rates allows firms to more accurately predict costs and allow better control
Recognising the importance of client retention, law firms have begun to embrace more client-centric strategies since the recession. Technology has been effective in helping to underpin best practice, particularly when it comes to...
- Processing fees - delivering cheaper and better ways to bill
The legal industry is not traditionally known for subscribing to the belief that a more efficient way to perform a task is a better way to perform it.
This largely stems from a legacy business model of charging clients and...
- Saturn27 time recording series - part one on understanding timekeeper behaviour
Though the conventional wisdom is that timekeeping is best done as events happen (known as contemporaneous timekeeping), it turns out the pain of timekeeping is so intense that most fee earners can hardly bring themselves to face their...
- The dream realised: BPM for law firms
As the world struggles to rebound from the Global Financial Crisis (GFC), firms are trying to take advantage of new opportunities while simultaneously being forced to do more with less for fear that the rebound is not yet secure. To...
- Is BPM the answer to law firm risk mitigation?
Just as there are many different BPM products there are also many different reasons to undertake a BPM initiative. One reason for BPM initiatives that Winscribe has been hearing from a lot of law firms recently is that of risk mitigation...
- Sharepoint, legal firms and BPM
In 2011, legal firms are facing increasingly complex challenges to their day to day operations. New forms of regulation and compliance are emerging, requiring the creation of more effective governance over operations and decision making....
- Top 10 IT tips for effective self-service in legal services
Arlene Adams, Managing Director of Peppermint Technology, draws on her financial services experience to discuss the importance of self service in the legal services market.
As the Legal Services Act evolves, now is a pertinent time...
- Using technology to compete with new entrants to the legal market by Peppermint Technology
Peppermint's chief executive Arlene Adams writes about how law firms can use technology to compete with new entrants to the legal market.
Some of the largest companies on the planet didn’t exist 10 years ago. Facebook,...