Thereza Snyman joins Baskerville Drummond as a consultant

News Article - 17/04/2018 : case management, IT review, it strategy, practice management systems, system selection, Practice Management

Former Kingsley Napley IT director Thereza Snyman has joined leading independent legal IT consultancy Baskerville Drummond as a consultant, focussing on the likes of strategy and security, as well as vendor management and change...

Held to Ransom - Baskerville Drummond discuss ransomware

Resource - 09/04/2018 : case management, IT review, it strategy, practice management systems, system selection, Risk & Compliance, Technology

Held to Ransom

Ransomware is a type of malware (malicious software) designed to block access to a computer or its data unless a ‘ransom’ is paid. It might do this by locking your system or by encrypting your data. The...

Baskerville Drummond case study: DMS selection and implementation for Winckworth Sherwood

Case Study - 20/03/2018 : case management, IT review, it strategy, practice management systems, system selection, Practice Management

Executive Summary
 

During 2015, Winckworth Sherwood (WS) undertook an IT review which identified that while providing sleek integration and automation between various systems, the existing SharePoint Document Management System...

Baskerville Drummond investigates: a virtual IT director or a permanent employee?

Resource - 14/03/2018 : case management, IT review, it strategy, practice management systems, system selection, Practice Management

A ‘virtual’ IT Director is someone who is there for you as and when required without the need to hire someone into this position as a full-time employee with all of the associated costs. They can work for you as needed whether a few...

The shifting sides of IT solution provision

Resource - 13/03/2018 : case management, IT review, it strategy, practice management systems, system selection, Practice Management

I was not surprised to see Microsoft’s admission that developing new features for the Mobile version of Windows 10 was “no longer a focus” this but it is a shame to see. I had a Windows phone for several years and found...

Baskerville Drummond and the benefits of a virtual IT director.

News Article - 06/03/2018 : case management, IT review, it strategy, practice management systems, system selection, Practice Management

A ‘virtual’ IT Director is someone who is there for you as and when required without the need to hire someone into this position as a full-time employee with all of the associated costs. They can work for you as needed whether a few...

Baskerville Drummond on due diligence when selecting an IT solution or service provider

Resource - 27/02/2018 : case management, IT review, it strategy, practice management systems, system selection, Practice Management

In the context of this article Due Diligence is the careful examination of a company / solution and the evaluation of all associated risk before becoming involved in a contract or business arrangement.

Why Due Diligence?  ...

How Baskerville Drummond defined and implemented an IT strategy for a progressive regional law firm

Case Study - 14/02/2018 : case management, IT review, it strategy, practice management systems, system selection, Technology, Practice Management

Executive Summary
 

Client challenge:
To align IT with business and improving reliability and performance whilst bringing expenditure in line with industry benchmarks.

  • IT issues were a regular...

Closer to ITIL with Cherwell

News Article - 23/01/2018 : Cherwell, customer service, customer support, data, IT services, it strategy, Quiss, Quiss Technology, Knowledge Management, Practice Management

Quiss is not just a technology business. It is a service business with our clients’ users at its core. It is this understanding that shapes the way we work and our determination to continually improve the service we deliver to users,...

Nasstar's thought leader webinar – the art of sourcing your IT

Event - 28/10/2016 : business strategy, it strategy, law firm it planning, law firm strategy, thought leadership, Technology, Webinars

Nasstar PLC will be hosting a thought leader webinar next week on the...

5 critical things you must do to make CRM effective in your business

Resource - 14/08/2015 : Camford Management Consultants, Change leadership, CRM, customer relationship management solution, it strategy, procurement, resource, Marketing & BD, Technology

Written by Martin Williams of Camford Management consultants 

CRM – Customer Relationship Management – you know what it is right? But why do you need a CRM? Do professional services firms typically use CRM...

3 big ideas to improve your IT strategy

Resource - 13/08/2015 : Camford Management Consultants, Change leadership, it strategy, law firm IT strategy, procurement, Marketing & BD, Technology

Written by Martin Williams of Camford Management Consultants

I recently presented at a Microsoft conference on the topic of developing your IT Strategy. This is a challenge that many IT Leaders face, yet there is surprisingly...

How future thinking is your law firm?

News Article - 05/06/2015 : automated processes, Automated workflows, flexible working, General, it strategy, K2, us law firms, workflow management, Technology

The legal sector faces new challenges as it emerges from the recession. Workflow management solutions are an integral part of overcoming these challenges. Law firms need to optimise their processes to safeguard profitability.  

...

Are lawyers afraid of technology?

Resource - 25/02/2015 : Camford, Change leadership, it strategy, legal it, Legal Practice Management, legal technology, practice management, Technology, Practice Management

Calls for the government to implement a system of on-line dispute resolution surfaced this week. The concept is for ‘facilitators’ to work with litigants to prevent disputes going any further, with judges ruling on-line for cases that...

How you can benefit from not having an IT strategy

Resource - 03/12/2014 : Camford Management Consultants, General, it strategy, law firm IT strategy, legal it, legal technology, Technology

If you don’t have an IT strategy you are free to do whatever you want, whenever you want. Just don’t expect to be a winning organisation

In over a decade of helping organisations to develop their IT strategy,...