Fisher Meredith uses Moneypenny to enhance customer service

Case Study - 27/04/2012 : BPO, outsourcing, receptionist, telephonist, Human Resources, Human Resources, Practice Management

Fisher Meredith is an award-winning law firm that offers a high quality and personal service to a range of individuals and organisations. Operating out of offices in central London, the company has particular expertise in the fields of litigation...

Quill Pinpoint launches new website

News Article - 06/03/2012 : outsourcing, quill, quill pinpoint, website, Practice Management, Practice Management

 

Outsourced cashiering service and legal accounting software provider, Quill Pinpoint, has today launched a fresh new website.  Accessible at the familiar www.quill....

Briefing on: Legal technology | Interview with Jan Durant of Lewis Silkin | Plus A&O, BLP and more

Resource - 19/01/2012 : Allen & Overy, berwin leighton paisner, briefing, budgeting and forecasting, business intelligence, business process management, case management, cloud computing, compliance, conflict checking, CRM, data management, digital dictation, document management, e-billing, Elite, ERP solutions, feature article, In-house training, iris, Linetime, Matter Management, morgan cole, multi-currency, network and data services, online legal service, outsourcing, pilgrim, regulation, simmons & simmons, software solutions, Technology, Thomas Eggar, time capture, time recording, weightmans, workflow, Finance, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology, Practice Management

Briefing on legal technology cover image

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Briefing on: E-discovery

Resource - 19/01/2012 : briefing, case management, compliance, data management, document management, eDiscovery, education and training, feature article, In-house training, legal costs, Matter Management, offshoring, outsourcing, Recommind, regulation, software solutions, ZyLAB, Knowledge Management, Knowledge Management, Risk & Compliance, Technology

Briefing e-discovery cover

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Briefing on: Competitiveness and the Legal Services Act

Resource - 19/01/2012 : briefing, budgeting and forecasting, business intelligence, business process management, claims handling, cloud computing, compliance, conflict checking, CRM, data management, debt recovery, digital dictation, document management, dwf, e-mail management, eDiscovery, education and training, employer branding, feature article, In-house training, law firm profitability, lexisnexis, Matter Management, nabarro, network and data services, online legal service, outsourcing, profitability, regulation, revenue, software solutions, transcription, workflow, Finance, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology, Practice Management

Briefing on the LSN cover

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Briefing on: Outsourcing | How the top 100 is changing as it adopts a new way of working

Resource - 19/01/2012 : bevan brittan, briefing, business process management, compliance, farrer & co, feature article, In-house training, law firm profitability, linklaters, mcgrigors, offshoring, online legal service, outsourcing, profitability, recruitment services, regulation, SNR Denton, solicitor account rules, transcription, workflow, Finance, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology, Practice Management

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Briefing on: Strategy - how law firms use strategic vision to succeed

Resource - 19/01/2012 : briefing, budgeting and forecasting, business intelligence, business process management, case management, case studies, compliance, CRM, education and training, employer branding, feature article, ip telephony, law firm profitability, lexisnexis, Matter Management, network and data services, offshoring, online legal service, outsourcing, payments, profitability, regulation, Research In Motion, software solutions, telecommunications, workflow, Finance, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology, Practice Management

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Covering the key business issues facing law firms, Briefing talks to everyone in business services and support about what...

Briefing Extra on law firm infrastructure : IT and facilities, strategy and the future

Resource - 19/01/2012 : briefing, buildings and estates, business continuity planning, business process management, carbon footprint, clyde & co, disaster recovery, event organisation, feature article, interior design, ip telephony, network and data services, office refurbishment, outsourcing, simmons & simmons, telecommunications, Human Resources, Human Resources, Technology, Practice Management

Briefing Extra cover

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Briefing on: HR, an L&D special - Training Generation Y | Interview: Jonathan Bond, Pinsent Masons

Resource - 19/01/2012 : briefing, budgeting and forecasting, career development, education and training, employer branding, feature article, In-house training, law firm profitability, offshoring, outsourcing, profitability, Finance, Finance, Human Resources, Marketing & BD, Risk & Compliance, Technology, Practice Management

Briefing on: Alternative fee arrangements | Interview with Neil Kinsella, CEO of RJW

Resource - 19/01/2012 : aderant, briefing, budgeting and forecasting, business intelligence, business process management, case management, compliance, credit management, data management, e-billing, Elite, ERP solutions, expense management, feature article, law firm profitability, Matter Management, offshoring, online legal service, outsourcing, payments, profitability, regulation, revenue, russell jones & walker, software solutions, time capture, time recording, workflow, Finance, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology, Practice Management

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Briefing on Risk and Compliance | Exclusive interview: Tom Arrowsmith at Olswang plus much more

Resource - 19/01/2012 : briefing, business continuity, business intelligence, case management, claims handling, compliance, conflict checking, data management, disaster recovery, document management, eDiscovery, education and training, feature article, law firm profitability, Matter Management, money laundering, offshoring, olswang, outsourcing, profitability, regulation, software solutions, solicitor account rules, workflow, Human Resources, Human Resources, Risk & Compliance, Technology, Practice Management

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Briefing on: Marketing and BD | Interview: Laurie Robertson, Baker & McKenzie

Resource - 19/01/2012 : ambition, baker & mckenzie, briefing, budgeting and forecasting, business intelligence, employer branding, feature article, Hubbard One, law firm profitability, lexisnexis, outsourcing, Marketing & BD, Marketing & BD, Practice Management

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Briefing on: cloud and outsourced IT for law firms | Interview with David Bason of Shoosmiths

Resource - 19/01/2012 : briefing, business process management, cloud computing, compliance, CRM, data management, disaster recovery, document management, email management, ERP solutions, feature article, ip telephony, law firm profitability, Matter Management, network and data services, offshore, outsourcing, regulation, saas, shoosmiths, workflow, Finance, Finance, Knowledge Management, Risk & Compliance, Technology, Practice Management

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Briefing on staffing and resourcing | Issue 3 | Interview: Jill King, Linklaters

Resource - 19/01/2012 : benchmarking, briefing, buildings and estates, career development, case management, digital dictation, feature article, law firm profitability, office development, outsourcing, profitability, training, Finance, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology, Practice Management

Briefing on HR 2010 cover