Role models by Barry Davies, Douglas-Jones Mercer

Blog post - 20/09/2016 : developing strategies, firm future, Legal Practice Management, stakeholders, Practice Management

This article was also featured as a column in the September 2016 issue of Legal Practice Management magazine. To read the issue in full, ...

Gathering requirements for CRM

Resource - 23/12/2015 : client demand, CRM, lexisnexis, stakeholders, Marketing & BD, Practice Management

What is CRM supposed to do? It depends who you ask. For some fee earners, they need a contact list. For marketers, it is a collection of strategic information on clients and prospects. For business developers, it is a tool to track proposals and...