Symphony – APS: Why use data-driven insight for your professional services firm?

Resource - 18/09/2020 : client lifecycle management, cloud based CRM, CRM, email marketing, envision, legal software, practice management, Symphony APS, timekeeping, whysymphony, Practice Management

1. Transparency across your firm improves client engagement and retention

Business development and ongoing client engagement for improved client retention is key for a business growth strategy. However, as many more people work...

Tikit: When virtual becomes reality

Resource - 09/09/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

They say that necessity is the mother of invention. Perhaps necessity is also the mother of transition? Because undoubtedly, over the past few turbulent months, many hundreds of thousands of legal personnel have transitioned, virtually overnight...

Tikit announces expansion of marketing and BD offering

News Article - 25/08/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

Tikit, an Advanced company, and leading provider of technology solutions for law and professional services firms, today announces the integration of Introhive and its Cloud-based Tikit Connect CRM system. This creates a comprehensive, connected...

Symphony - APS: Leverage industry expertise for focussed prospecting and relationship management

Resource - 18/08/2020 : client lifecycle management, cloud based CRM, CRM, email marketing, envision, legal software, practice management, Symphony APS, timekeeping, whysymphony, Practice Management

For professional services firms, right now your industry expertise is invaluable to support your existing clients in their sector. From the relationship managers in your firm through to the business development team, you are seeing and...

Yorkshire-based firm Elmhirst Parker select P4W from Tikit

News Article - 29/07/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

Advanced has today announced that Yorkshire-based Elmhirst Parker Solicitors have selected their practice and case management solution; Partner for Windows (P4W).

P4W, already used by over 600 legal firms across the UK, is the flagship...

Symphony – APS: Growth opportunities for professional services firms

Resource - 28/07/2020 : client lifecycle management, cloud based CRM, CRM, email marketing, envision, legal software, practice management, Symphony APS, timekeeping, whysymphony, Practice Management

Relying on busy professionals to manually enter ongoing client interactions, communication and meeting information, has traditionally meant that client care initiatives have simply not had the data or visibility required to support them.

...

Symphony APS: Three steps to improve client retention and increase revenue

Resource - 15/07/2020 : client lifecycle management, cloud based CRM, CRM, email marketing, envision, legal software, practice management, Symphony APS, timekeeping, whysymphony, Practice Management

Your commitment to clients and the longevity of these relationships is the lifeblood of any professional services firm, but how can you perform more strategically to not only maintain revenue but increase it?

For an accountancy...

Symphony's guide to managing and maintaining key referrer relationships

Resource - 29/06/2020 : client lifecycle management, cloud based CRM, CRM, email marketing, envision, legal software, practice management, Symphony APS, timekeeping, whysymphony, Practice Management

Referrer relationships can significantly drive firm or group revenue, yet these relationships can easily dissolve if overlooked.

Many firms will report monthly or quarterly on fees generated by key referral sources, yet by the time a...

Tikit: The importance of building relationships to stretch client loyalty

Resource - 17/06/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

Achieving a degree of client loyalty generally isn’t something that happens overnight. Normally it’s the culmination of lots of positive activity over a period of time, or perhaps a particularly successful outcome under challenging...

Tikit announces partnership with Orchard Rock and The CS Partnership

News Article - 03/06/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

Property Focus, developed by Orchard Rock and The CS Partnership, is an intuitive, data driven case management solution with complete conveyancing workflows. The workflows are completely flexible and built within Tikit’s practice and case...

Tikit: Somebody that I used to know ...

Resource - 26/05/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

Over that past 5 years I have engaged with at least 5 legal practices for a number of different requirements. I didn’t particularly plan it that way, generally I try and maintain a great working relationship with just the one service...

Tikit: The 'new normal'?

Resource - 18/05/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

As I write this there is an emerging sense of movement towards an eventual release from lockdown restrictions. News updates from around the world detail gradual and tentative steps towards what is being described at the “New Normal...

Tikit: Now’s the time to get to know your clients

Resource - 12/05/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

As the glimmerings of a possible emergence from the Coronavirus lockdown appear on the distant horizon we can be sure that business is already planning a sprint from the click of the starting gun. A flurry of marketing and sales activity is...

Tikit webinar: Challenges to implementing a client experience programme within the firm

Event - 07/05/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management, Webinars

Excellence of legal advice is increasingly being seen as a ’given’ when selecting a law firm. Focus is shifting towards other elements of the client experience and in order to ensure that the end-to-end service a firm offers is a...

Tikit webinar: Business development in times of big data

Event - 07/05/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management, Webinars

Join us on 19th May 2020 at 12pm for a virtual session discussing the relationship refresh: business development in times of big data.

Luckily it is not only CRM systems themselves that have evolved but complementary solutions have emerged...