Document Direct case study: Lewis Silkin
Lewis Silkin is a UK top 100 law firm with 62 partners based in the City of London with additional offices in Oxford and Cardiff. They have particular expertise in brand management, technology, employment and immigration, corporate and commercial, real estate and regeneration, and litigation and dispute resolution.
Their partners receive high quality support from internal staff and the challenge was to match (or exceed) that high level support to extend typing and document production services. The aim was to provide services to be available 24 hours a day, 7 days a week including bank holidays, and to ensure that the support offered no compatibility issues with their leading and highly regarded IT infrastructure.
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