Intelligent Office case study on Wedllake Bell: Next generation legal support

In a fast-moving and competitive market, UK law firms are increasingly looking to improve their ability to serve clients quickly and effectively. One such firm is Wedlake Bell. In January 2016 the firm outsourced its back office functions to Intelligent Office. The aim? To better support a range of operational objectives the firm wanted to progress including: 

- To optimise the value of its central London real estate

- To introduce digital working, including reducing paper and implementing e-filing

- To create a flexible and forward-thinking administrative structure, which supports growth

- To maximise fee earner productivity 

Intelligent Office is helping to meet these objectives. Following a TUPE transfer of existing staff and a recruitment drive to fill new roles, we launched Wedlake Bell’s new administrative service, comprising:

- Docucentre – centralised reprographics, scanning and printing, and mailroom services to release fee earner and PA time from these procedural tasks 

- Procurement of core goods and facilities management services 


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