Travers Smith ECM Workshop case study

As part of their focus on excellence, the Travers Smith IT team wanted to ensure that they implemented OpenText’s best practice for maintaining their eDOCS Document Management system activity log more effectively, thereby providing the best experience for their end-users. Adhering to the best practice would ensure their eDOCS environment performed at the optimum level, gave end users the best experience and reduced the administrators support overhead.
However, manually maintaining the activity log would be a time-consuming process and could not guarantee perfect results, nor provide an efficient way of maintaining performance required by their users.
On the recommendation of an independent eDocs specialist consultant, Travers Smith asked Blue Car Technologies to help them.

The Benefits

The ECM Workshop is a cost-effective suite of software tools that increase the library administrator’s ability to manage, control and structure their content management in a proactive way. For Travers Smith, implementing ECM History plug-in delivered the following immediate benefits:

  1. Archiving of eDOCS activity log rows so only 3 months’ worth are kept on-line.
  2. Adherence to OpenText best practice for maintaining the health of their eDOCS DMS
  3. Help maintain optimum performance for their eDOCS DM Extensions Clients.
  4. An integrated search tool allowing administrators to locate current and archived activity log information through a single screen.
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