RBRO Solutions launches new website and self-service support portal
RBRO Solutions, a full-service provider of content management solutions that helps organisations gain the greatest value from their content, is pleased to announce the launch of a new website and self-service support portal.
The new website provides an overview of the full range of RBRO’s products and services, and addresses how RBRO can help resolve some of the content management challenges that organisations face. It also provides access to a variety of RBRO materials, including the company blog, case studies, data sheets, whitepapers, articles, videos and much more.
The new self-service support portal allows clients to log a support request, edit existing service requests, view active service requests and view the history of service requests with resolution dates. Over the next few weeks, RBRO’s clients with an existing Support Agreement will be provided with unique login credentials that will allow them to access the portal. Clients without an existing Support Agreement can contact RBRO to inquire on how they can obtain access to the portal. The self-service support portal is an enhancement to the offerings of RBRO’s Support Team, and provides clients with both flexibility and convenience for their support needs. Clients can also continue to contact the Support Team by phone or email.
“We are excited about the launch of our new website and self-service support portal”, says John Russell, Co-CEO at RBRO Solutions. “With today’s busy schedules, it’s important that people be able to access the information they need, when they need it. The launch of our new website and self-service support portal addresses this issue, helps to improve our customer service and provides a great overview of the scope of business needs that RBRO can help to resolve.”