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For many law firms the financial cost of dealing with regulatory and compliance obligations is one of their main headaches. Many firms feel overwhelmed and underprepared for the requirements of effective management of a law firm and even after attending the plethora of courses on OFR most COLPs and COFAs have left without the desperately sought after solution. That's why Teresa Payne at Parfitt Cresswell and Nigel Harper at Compliance Manager developed software to help the firm automate compliance
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Field Fisher Waterhouse’s Maurice Tunney on how he’s creating efficiency and compliance with business process management with Winscribe
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Process automation delivers benefits to commercial as well as high-volume firms. Andrew Powell at Nabarro talks about how his firm is using MatterSphere to do just that
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Sidley Austin is a global US firm providing a broad range of services across a wide customer base. It’s well inside the US top 10 and can count on around 1,700 lawyers based in 18 offices worldwide. But, with thousands of people spread across the globe, the firm has a mighty big phone bill. So, says Greg Lawrence, IT director – Europe, at Sidley Austin, the firm needed to find a better way to process- and cost-manage UK calls and data in a way that was more efficient and easier to understand. Total was the answer, and now provides and manages the firm’s UK BlackBerrys.
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Jan Durant says Time Builder, which was implemented on-time and on-budget in July 2011, has proven to be a great success at the firm.
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This case study outlines how A&O upgraded to Elite 3E to unify the firm on one financial and practice management system for local accounting compliance, embedded controls and support for future growth.
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Instead of the utilisation reports we had been running in the past; the output from Redwood provided full time equivalency. This brought to our attention unexplained missing billable hours in our time.
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Client support at Travelex Global Business Payments is fantastic. We like the fact that we have a single point of contact.
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The fact is that regular reevaluation of your cost recovery system will pay dividends - organisational demands and user needs change over time and into this fluid structure you can introduce new tools
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Copitrak was ultimately selected based on the extra functionality that was essential to their overall cost recovery/print/scan and copy objec-tives, and also on the quick, proactive response
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While firmly focused on the Asia-Pacific market, the firm also has a growing international client base in Europe and the United States.
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The focus of the system optimization was to create efficiencies and enhance overall functionality.
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Lees Solicitors LLP focus is on client service and a desire to deliver over and above what they promise, in a clear and friendly manner and they can do that better using Proclaim
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Hogan Lovells discuss how they use Western Union Business Solutions for their international payments leading to enhanced customer service
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Ogier sees marked improvement in conversion of client investment into collections since leveraging Elite's consulting service for Enterprise and Webview