Briefing and sa.global are conducting a year-long research program with UK law firm CFOs, tracking where revenue leakage occurs across onboarding, matter management, invoicing, and collection. Independent findings published by Briefing Live each quarter. sa.global point-of-view series published alongside. View onboarding findings here “The process feels acceptable. The data it produces is not trusted to […]
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Briefing: Transformation wins – Jennie Strickland on successful change management at Clio Operate
Jennie Strickland, chief customer officer at Clio Operate, outlines the key elements of a successful change management strategy and shares how to avoid common pitfalls of transformation projects What are the most important factors influencing the direction of travel for firmwide transformation projects? What are the biggest barriers or objections to launching them? The single […]
Briefing: The parallel advantage – Brian Kenneally on real-time collaboration at Bundledocs
Brian Kenneally, CEO at Bundledocs, speaks to Briefing about how stepping away from linear workflows and embracing real-time, controlled collaboration can help firms minimise bottlenecks and risk Collaboration across multiple teams and organisations is a core component of legal work. However, as the number of documents and stakeholders on a case increases, many law firms struggle to work […]
Harbor: Why law firm deals need a different playbook
The market case for law firm MSOs is straightforward. The operating case is where deals are won or lost and where most conventional diligence falls short. Beyond the market story Interest in legal managed services organizations (MSOs) continues to grow, bringing new investors, new transactions, and no shortage of commentary about where the market is […]
Intapp: Your clients know you’re using AI. They just don’t know if it’s governed.
AI governance, for a law firm, means being able to document what AI tool was used on a matter, what client data it accessed, who reviewed the output, and whether the client’s specific outside counsel guidelines were applied before work began. Most firms have an AI policy. Far fewer have AI governance. When a financial […]
Thomson Reuters: The future of professionals
At Thomson Reuters, we empower our customers with insights and solutions to thrive in an evolving landscape. Our fourth annual report reflects a clear shift, from whether AI will shape professional work to what’s at stake if organizations fail to execute an AI strategy effectively. “AI is a powerful force multiplier, but the judgment, […]
