Why Legal AI Needs to be Customized for Collaboration according to Harvey
Legal teams need an AI solution that’s built to fit their workflows and scale across teams.
Legal work depends on precision, consistency, and effective collaboration, and every matter involves multiple contributors working toward a single, high-stakes outcome. Yet, most AI tools weren’t built with this reality in mind.
Generic AI platforms may generate output quickly, but they don’t understand how legal teams actually operate: the structured workflows, layered review processes, and shared accountability. To deliver real value, legal AI must be customized for collaboration, and designed to fit a team’s unique processes, reflect its expertise, and enable seamless coordination across people and systems.
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