TOP STORY
With a proud heritage and deep roots in the legal community, Wright Hassall LLP has long been a trusted firm in Leamington Spa. As with many established practices, legacy systems can begin to slow even the most forward-thinking organisations. Their 15-year-old document management system (DMS) had started to become unreliable, impacting efficiency and presenting growing risks. The […]

FEATURED STORIES
Clean up redaction
Accidental human errors are increasingly leading to serious data breaches – a worrying prospect for law firms. Sam Moore, innovation manager and solicitor at Burness Paull, explains how his firm uses DocsCorp products to reduce these risks, improving lawyers’ quality of life in the process. When, in early 2019, news broke that Paul Manafort’s lawyers […]
Anatomy of a technology refresh
Planning calms the nerves Included in all our Qworks comprehensive managed IT services contracts is a technology refresh after four years. Although contracts are typically much longer, our experience determines that this is the optimum time to change all the equipment and exploit newer technologies. This is a daunting process for any client. But our […]
Luqmani Thompson becoming digital by default with Quill’s Interactive Documents
North London immigration and public law specialists, Luqmani Thompson and Partners, are no strangers to cloud- and electronic-working. Having used Quill’s Interactive software for almost 20 years, the practice is accustomed to accessing its core systems remotely via the internet and using advanced technology to run its business more efficiently. Jawaid Luqmani, Partner at Luqmani Thompson, explains how […]
Fox Entertainment Group establishes collaboration between sales and legal teams by utilising SeeUnity’s fusion content integration product
Salesforce and eDOCS Integration Streamlines Deal Approval Process The Fox Entertainment Group, a subsidiary of 21st Century Fox, is an American entertainment company that operates through four segments, mainly filmed entertainment, television stations, television broadcast networks, and cable network programming. The company is wholly owned and controlled by the American media conglomerate 21st Century […]
BigHand – Ahead of the curve: technology adoption leads to maximised client service output
Berkson Family Law solicitors see a marked increase in efficiency and productivity with help of BigHand technology Berkson Family Law is a specialist family law practice based in Liverpool city centre. Founded in the 1930’s, it remains one of the few original law firms in the city that is still in operation today, having made […]
BigHand – Levelling the playing field: mid-sized firm gains competitive edge by maximising operational efficiency
Fletcher Day drives cost savings and increases administrative efficiency with BigHand Now The familiar trio of ‘People, Process, and Technology’ play a role in every business. However, this is particularly relevant within the legal industry. As medium-sized law firms increasingly compete with larger firms for clients, it is processes and the use of technology that […]
London based firm Seddons adopted two enterprise solutions to support their GDPR compliance goals
To comply with the GDPR’s tough new data requirements, Seddon’s knew it must find a solution to two major security issues: 1. ‘Dark data’ – how many documents were unsearchable within their systems? 2. Staff email behaviour – was it putting them at risk of inadvertent leaks? For the ‘dark data’ project, Seddons […]
Video: Managing partner of firm speaks about his experience of working with Katchr
In this the first of a series of client interviews, Ralph Gilbert, the Managing Partner of Rollits, explains how using Katchr has helped his firm improve performance management and reduce the number of “problem lawyers”. Interviewed at our recent Katchr Connect conference, attended by senior management from over 30 law firms, Ralph goes on to […]
DLA Piper delivers collaborative administrative resource model with BigHand Now
The legal market is undergoing the most significant change in a generation, one that requires law firms to fundamentally redefine operations. From the rise in competitive law firms specialising in the delivery of legal services rather than the practice of law, to the growing need for new metrics including Net Promoter Score rather than Profit […]
Case study: Crowdsourced mobile testing of html email templates
The client: An international law firm with over 2500 lawyers in offices around the worldIndustry: LegalTechnologies: CRMTen10 services: Test strategy, mobile testing, functional testing The client An international legal firm with high ethical standards and a passion for helping its clients succeed, the clientuses creativity to find innovative solutions to difficult challenges and explain them […]
How Ten10’s successful automation of regression testing increased efficiency for a major desktop migration project
The client: One of the UK’s largest, leading law firmsTen10 services: Test automation Key project features: Legal systems Desktop migration Test management Monitoring of production applications – functional & performance Traffic light dashboard Bespoke automation tool configuration Smoke testing HP Quality Centre & Unified Functional Testing (UFT) Time & money savings The project Our client […]
Country Gentleman’s Association minimises risk with DPS Software’s managed IT service
The 14,500 member- strong Country Gentlemen’s Association have chosen our technology solutions in an effort to maintain their century-long tradition of providing outstanding services to their membership body. They are one of the latest ABSs to embrace our managed IT solution for their legal department. The Software The association are using our will drafting software, a product which, according to James Baker, […]
Ten10 case study: Application performance testing using Microsoft’s Silverlight and Visual Studio technologies
The client: A leading law firm, specialising in personal injury claims management Industry: Legal Technologies: Microsoft’s Silverlight and Visual Studio Ten10 services: Performance testing The project A software application used by the in-house customer call centre and dedicated case handlers to manage personal injury claims. Application developed by the client’s in-house team using Microsoft’s Silverlight […]