Paul Rickerby at Cleaver Fulton Rankin on how Timeslice’s practice management solution helped the firm be more efficient
When Belfast-based Cleaver Fulton Rankin implemented Timeslice’s integrated practice management system four years ago for its 100 staff, the firm had been with its previous timerecording system for 30 years, in addition to using a SharePoint system for document management.
Timeslice now comprises the firm’s entire records system. “We don’t just use it for time recording,” says Paul Rickerby, the firm’s IT manager, “but also for document and matter management. We used it for the KPIs too – to measure fee-earner performance and to make sure that we’re compliant in terms of anti-money laundering.”
A GRADUAL APPROACH
Cleaver Fulton Rankin is a 126-year-old major commercial law firm with a wide offering – from litigation, employment, corporate, banking and property, through to environmental and private client. When it came to implementing Timeslice’s full suite, the firm paced itself – starting with the core offerings and then adding the billing features. “We started off using the basics – document management, time recording, reporting – and then added advanced billing features in 2017, along with credit control and anti-money laundering features. So, we’ve evolved with it,” he says.
In addition to greater efficiency and timesavings, benefits included a much more agile working environment. “With the mobile recording app, our people can be out at client meetings, record time on the matter, and post it – so the ledger is always up to date, and more accurate.
This article was first published in the October 2019 issue of LPM ‘Process apping’ click to read the full article
