Tessaract: Building a data-driven law firm for growth
CANDEY is a specialist litigation and dispute resolution law firm with offices in London and New York, working with clients across the globe. Known for its ambitious and forward-thinking approach, the firm has built a reputation for being innovative, agile, and highly responsive to client needs.
As the firm continued to grow, the leadership team recognised that their existing technology was no longer supporting the level of performance, visibility, and scalability they wanted.
Their ambition: To modernise for growth
Managing Partner Ashkan Candey wanted to create a more connected, data-driven firm that could scale efficiently while continuing to deliver exceptional client service.
The firm needed better access to real-time operational and financial insight, alongside a modern platform that would empower fee earners with the information they needed to make faster, smarter, more commercial decisions.
At the same time, Candey wanted to reduce its reliance on manual administration and create a more agile operating model that could support continued growth.
“We were impressed that Tessaract could cover so many bases for us and particularly liked the depth of functionality and flexibility of the Accounting module. We are thrilled to partner with Tessaract, an innovator in practice management solutions. The move into cloud computing allows us to optimise our operations, strengthen our internal capabilities, and ultimately deliver exceptional service to our clients.” Ashkhan Candey, Managing Partner, Candey
The challenge – when legacy software starts holding you back
Before moving to Tessaract, CANDEY was operating on an ageing, on-premise legal matter management system that struggled to support the needs of a modern law firm.
The firm’s previous system relied heavily on manual processes and lacked the flexibility needed to adapt as the business evolved. Reporting was difficult, time-consuming, and dependent on back-office teams manually interrogating data and producing reports for fee earners and leadership teams. As the business grew, this became increasingly unsustainable.
“Previously the product that we had required manual changes, manual implementation, and so I was paying for back-office staff to interrogate the information and present it in a way that was readily understandable.” Ashkhan Candey
“When I first joined the business we were less than half the size we are now. Back then, fee earners would just come to the accounts team or support team for reports and data. Since we have grown, suddenly that’s just not feasible to do.” Ashkhan Candey
Why CANDEY chose Tessaract
CANDEY selected Tessaract.io because the platform offered a modern, cloud-native approach that aligned with the firm’s ambitions for growth, agility, and operational visibility.
The firm was particularly drawn to Tessaract’s ability to provide real-time reporting, configurable workflows, and intuitive access to business intelligence for fee earners across the firm.
Equally important was Tessaract’s collaborative approach and willingness to develop a platform around the real-world needs of law firms.
“What I wanted was someone who understood us, understood our needs, and also understood the requirement that fee earners had information at their fingertips. Working with Tessaract has been a revelation. Communication has been excellent throughout. We were attracted to them because they’re keen on developing a product that is exactly what law firms need.” Ashkhan Candey
The results – a more agile, data-driven firm
Since implementing Tessaract, CANDEY has transformed the way the firm accesses and uses operational and financial data.
Fee earners now have direct access to the information they need, reducing reliance on support teams and improving responsiveness across the business. Leadership teams have gained far greater visibility into individual and team performance, helping the firm operate more efficiently while continuing to scale.
The firm has also significantly improved operational efficiency by reducing manual reporting processes and giving teams access to intuitive, real-time dashboards and reporting tools.y modernising its practice management platform, CANDEY has created a more agile and scalable operating model, enabling the firm to remain cost efficient while continuing to deliver a high level of service to clients.
Explore the features that CANDEY are using here
See all that you can accomplish with Tessaract:
