Interview with Johnny Jones – Implementation Lead at Enable

As co-sponsors of this month’s Document Excellence Day, which featured a terrific line-up of speakers on how to make your legal documents better, and with the interesting panel discussion on how to overcome resistance to technology changes; we speak to Johnny Jones – Implementation Lead at Enable –  to find out a little more on his […]

How Proclaim Case Management from Eclipse powers Auxillis, the UK’s leading accident assistance provider

Part of £589.7m turnover support services provider, Redde plc, Auxillis is the UK’s leading provider of accident assistance services to drivers involved in non-fault accidents. Launched in 1992, Auxillis now employs over 1,400 people across 2 operations centres and 27 branches, offering a range of services including credit hire, credit repairs, managed repairs and claims […]

How revenue and billing transparency can improve law firm work culture, by Iridium Technology

For decades, law firms have charged their clients by the hour. It was a solution that seemed logical at the time. There is a lot that goes into working a case, and no way to tell how long it will take when an attorney begins to pursue one. As such, working a case and billing […]

DPS Software discuss: How to ensure your team adopts new legal technology

Embracing innovation in the legal field is not new – in fact, it’s now a necessity to keep up with the competition and meet client demands. But how do you get your team to embrace change? Here are a few ways in which you can help your firm adopt new legal technology. Understand the user experience […]

Paul Rickerby at Cleaver Fulton Rankin on how Timeslice’s practice management solution helped the firm be more efficient

When Belfast-based Cleaver Fulton Rankin implemented Timeslice’s integrated practice management system four years ago for its 100 staff, the firm had been with its previous timerecording system for 30 years, in addition to using a SharePoint system for document management. Timeslice now comprises the firm’s entire records system. “We don’t just use it for time […]

Adrian Jones at Tikit talks about the changes taking place in how consumers select legal service providers

The recent Legal Services Consumer Panel report (carried out by YouGov) has found some dramatic shifts between 2011 and 2019 in how consumers go about choosing legal services. Most notably, younger people are much more likely (39%) to shop around than older consumers (25%). What factors are they taking into account when shopping around, and […]

Darren Gower at Eclipse on why law firms need to embrace the world of apps

If we’re honest, the legal sector has never been particularly quick to adopt new technologies. Traditional ways of working have always served us well in the past, so why change anything? Well, the answer is because we can always get better. There’s always a new way to improve the level of service that law firms […]

Lucinda Case at Thomson Reuters on leading transformation and tackling change

It’s often said that law firms are rather slow to embrace change as organisations. This may or may not be deeply frustrating for their clients, but in the current age of ‘disruption’ even the very largest of them need to consider how they too could be doing things differently to steal a march on the […]

Actionstep: 10 benefits of virtual ways of work for law firms

The rise of more and more virtual organisational models for law firms has kicked off a disruption of the traditional fundamentals of the legal sector. Driven by the need to be closer to clients, reduce overhead and retain talent, firmsare seeing huge benefits in adopting virtual ways of working and, in many cases, starting out with a completely virtual model. As a […]

Petersfields gains complete back-up from Quill

Long-time Quill client, Petersfields LLP, utilises the full range of software and outsourcing services from its trusted supplier. Subscribing to Interactive for case management and document management, Pinpoint for outsourced cashiering and Payroll for outsourced payroll and pension management, Quill provides a complete back office support structure for the busy twin-site law firm. Nick Timmings, Partner at Petersfields, comments: “By relying […]