BigHand’s peace of mind: Delivering excellent client service with the help of voice technology

BD Mediation offers family mediation services for separation and divorce in the West Berkshire area. With over 20 years of experience in helping couples and families through the divorce process, Bernadette Davis is the founder of the company. By using her services, over 70% of Bernadette’s clients come to a mutually beneficial agreement on their […]

Intelligent Office UK: What difference can a better front of house customer service actually make?

Can you remember the last time you experienced great service? It might have been at a restaurant, a client’s reception desk, or the delivery guy smiling as he passed over a package. Now think about the last time you had bad service, you can probably picture it and remember where it was, possibly even when […]

Lupton Fawcett predicts a 15% saving in operating costs with Lexis® Visualfiles™ implementation

UK commercial law firm Lupton Fawcett LLP, has selected Lexis®  Visualfiles™ to replace its incumbent practice management system.  This thriving Yorkshire law firm will roll out the market leading case management solution firmwide, to over 250 staff; and is predicting a 15% saving in overall operating costs with increased innovation and quality of service delivery. […]

Q&A with Darren Jones, Quill’s interactive documents software developer

What’s your job title at Quill and how long have you been in the post? I’m software developer for Quill, specifically looking after our Interactive Documents Add-Ins, a position I’ve held for two years. These Add-Ins effectively connect Interactive with Word and Outlook to give users full blown document management capabilities on top of existing […]

Market report from tmgroup: The current market and direction of travel

Taking an in-depth look at the events that are shaping the UK property market and driving the development of new technology to meet its ever-changing needs, here is “The Current Market and Direction of Travel : Property Market Report 2018” from tmgroup’s CEO, Joe Pepper. You can download a free copy here, but if you […]

Silver Shemmings and Enoch Evans select Tikit P4W for practice and case management software

Tikit, a global provider of technology solutions to law firms, today announced that Silver Shemmings and Enoch Evans LLP have chosen Tikit P4W for their practice and case management needs. London based Silver Shemmings Ash LLP are property and construction law experts. David Hall, Practice Manager at the firm, says “We needed a case management […]

Advanced launches new technology to drive solicitors’ productivity

Advanced is bringing new technology to solicitors to help drive their productivity levels and minimise work pressure, the British software and services provider has revealed. As the government’s Digital by Default 2020 deadline approaches, solicitors are seeking ways to digitise their practice as, according to Advanced’s Managing Director for Legal, Doug Hargrove, many are under […]

Advanced launches new technology to drive solicitors’ productivity

Advanced is bringing new technology to solicitors to help drive their productivity levels and minimise work pressure, the British software and services provider has revealed. As the government’s Digital by Default 2020 deadline approaches, solicitors are seeking ways to digitise their practice as, according to Advanced’s Managing Director for Legal, Doug Hargrove, many are under […]

Prepare for four months of arctic weather with Quill

Long-range weather forecasts predict freezing temperatures, heavy snow and icy storms beginning as early as November and continuing for four months. As a nation, we simply don’t cope well with severe wintry conditions and our travel network, particularly, struggles to maintain any semblance of normality. For businesses this means one thing: protracted disruption as staff […]

Quill’s charity news: Children In Need, Christmas food banks and blood donations

With Children In Need just around the corner, it’s time for a charity update about planned fundraising efforts for national and local causes. If you’re familiar with our charitable work, you’ll know that Children In Need makes a regular appearance in our calendar. 2018 is no exception. We’re planning our usual bake sale (we love […]