Adopting a future-proof ‘always-on’ client listening approach – find out more with MyCustomerLens

Adopting always-on client listening enables firms to continuously gather and act on client feedback, enhancing client experiences, driving organic growth, and differentiating their brand. This future-proof approach involves replacing periodic research projects with a continuous process of listening, sharing and taking action.

Training webinar by SOS Legal – SOS Connect iManage integration – 1 Oct, 12pm

Opportunity to see the existing integration with iManage including creating workspaces and documents.

Key takeaways from Peppermint Technology responsible AI event with Irwin Mitchell and Acuity Law

On 12 September 2024, Peppermint held their Responsible AI event at Microsoft’s HQ, joined by speakers from Microsoft, PwC, and Harbor to discuss the complex yet opportunistic journey of AI in the legal sector, with a strong focus on maintaining responsible practices.

Shaping tomorrow’s leaders: Xperate’s internship recruitment drive

During their final year at university, students in Pune will look to find temporary employment for 6-9 months, and Xperate’s team is always extremely keen to recruit the very best of these students as interns.

Peppermint Technology and Microsoft video interview

Following our successful Enterprise Relationship Management & AI Innovation launch event in London, we sat down with Mike Walker, Peppermint’s Chief Technology Officer, and Howard Lewis, Head of Professional & Business Services at Microsoft to discuss all things AI.

Objection overruled: AI’s compelling case for law firm client experiences – find out more with sa.global

See how AI is transforming the client experience for law firms by personalizing services and driving efficiency. This piece dwells on how embracing AI can improve client satisfaction and streamline operations.

Farrer & Co selects Peppermint Technology for client engagement (CRM) and enterprise relationship management

Peppermint Technology, an innovative global provider of technology solutions tailored to the legal sector and a valued Microsoft partner, is delighted to announce our latest partnership with leading London law firm – Farrer & Co LLP.

Do backup vendor guarantees pay off? Find out more with Databarracks

In the world of data protection, trust is everything. When faced with a disaster, ensuring your business continuity depends on a vendor’s ability to restore your data. This is the basis of data restoration guarantees, which promise financial compensation as a coverage if there is a failure in recovering your lost data.

AI & automation – how firms are expanding the impact of their client listening programmes according to MyCustomerLens

AI is transforming marketing and BD approaches across professional services, and this includes how firms are listening to and responding to their clients.

How effective communication enhances legal service delivery according to ShareDo founder Ben Nicholson

How effective communication enhances legal service delivery according to ShareDo founder Ben Nicholson