My Customer Lens: How much feedback do you need?
Resource | 12 May 2021
Will more feedback help us make better decisions? How much feedback do we need before it makes sense to automate our feedback process? I get asked these questions a lot at the moment. That’s because professional services firms are at a fork in the road.
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Payescape: Avoiding payroll fraud
Payescape | Resource | 11 May 2021
Payroll regulation changes each year can be a challenging component of managing employee payroll. In the last year, the new furlough scheme and multiple changes during the year have created new complications for payroll teams.
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Intapp: Cloud-based technology supports risk management
Intapp | Resource | 11 May 2021
Risk managers and professionals face numerous challenges throughout the client engagement lifecycle. From inception to execution, risk managers must ensure that their firms are providing high value to clients at every stage while also ensuring compliance.
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Thomson Reuters: Why innovative law firms so often turn to HighQ
Thomson Reuters | Resource | 10 May 2021
Innovation is a buzzword that lots of businesses toss around.For all its use, the act of innovating rarely comes easy. But there are trail blazers. Firms who always seem one step ahead of the rest. They embrace behavioural change and technological advances like few others.
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