BigHand gives helping hand to law firms moving to the cloud supported by Microsoft

An international technology organisation is helping some of the world’s biggest law firms break with tradition and use technology to improve how they work. BigHand, whose clients include global firms like DLA Piper and Clyde and Co, is working with law firms to roll out tools that support remote work delegation and task management, standardise […]

Insight Legal: Does your legal accounting software fit the bill?

Setting the scene Staying compliant with accounting regulations is an imperative of legal service providers. Yet headlines abound in trade publications of law firms failing to do so. Each headline is a stark reminder of our financial management obligations which take the form of the SRA Accounts Rules, CLC Accounts Code or Scottish Accounts Rules, […]

Zylpha survey: Electronic document bundling helps practices to mitigate the business impact of working from home

Zylpha’s annual ‘legaltech’ survey has revealed that in supporting practice staff’s ability to work from home continuously, Legal Document Bundling technology has helped many law firms to follow government WFH (Work From Home) guidelines. In doing so, it has enabled practices to mitigate much of the business impact of the pandemic. The survey which was […]

Naq Cyber: Goodbye GDPR, hello data protection act

As of the 1st January 2021, the UK is now a third country under the EU GDPR legislation. This means that the GDPR is now no longer applicable to UK registered businesses. However, the UK has already incorporated the entire GDPR legislation into UK law with the Data Protection Act 2018 and the UK-GDPR (which is a UK version […]

Naq Cyber’s weekly roundup: 21 January 2021

Brand new for 2021, we’re excited to bring you the Naq weekly round up. Every Thursday, we’ll share a handful of recent news covering tech, small business, cyber security, law, and wellbeing including some expert commentary plus the occasional link to an offer we think you’ll love. The biggest threat is… google. or is it? […]

Symphony – APS: How to manage key staff changes and protect revenue

Ensuring that clients and referrers do not slip through the net and through your competition’s door is key to protecting revenue in a professional services firm. We have often talked about gaining visibility of communication to help you manage your key clients through staff transition. But how can this vital visibility be achieved, without impacting […]

HBR Consulting: 2020 Legal lab infographic

Legal Lab 2020 made the unforeseen transition from our traditional live gathering to an interactive virtual format. This infographic provides a brief snapshot of cumulative key takeaways from the five virtual sessions held in September-October.

My Customer Lens: What’s the future of client listening?

The future of client listening is exciting. This cornerstone of revenue growth saw some dramatic changes during 2020. With remote working impacting both clients and firms, Marketing & Client Care teams looked for more agile and scalable ways to anticipate changing needs. This pattern looks set to continue in 2021 but the details will vary […]

Sysero: The client opportunity: legal self-service portals

Today’s legal services clients want greater control, speed, and quality. One way that law firms are stepping up to the challenge is by tapping into the power of self-service client portals. Self-service portals are a concept that has long been employed by customer service and support teams to provide immediate, on-demand service. However, the concept […]

Accesspoint Legal Services – Protecting your clients with the online will planner solution

Put yourself in the shoes of your client for a moment – thinking of having a Will can be a tough reality for most to face, taking the steps to create that Will can be daunting and finding the right law firm to handle such a sensitive matter can feel impossible. We believe that the […]