Why should a customer care if a software supplier is independent or not?

Some legal software suppliers are backed by finance supplied by venture capitalists. VCs provide investment in the expectation of a handsome return; they are the ‘masters’ at the end of the day. This means a supplier can be conflicted at times between what is best for the customer and what is needed by the investors. […]

How to work from home … and keep your sanity

I’m writing this from my dining table with my two-year-old daughter (who we’re potty training) calling me to witness her successful poo. I’m one of the lucky ones. Times are hard for everyone. Firms across the country are furloughing staff, with some even facing the risk of closure. So far, fortunately, my job is safe, […]

Ask the Microsoft Teams experts: expediting Teams rollouts

Microsoft Teams use continues to soar as more employees are called to work from home, to help slow the spread of Covid-19. According to Microsoft’s latest figures, there are now 44 million daily users of Teams globally, who generated 900 million meeting and calling minutes collectively via the platform – per day – over the […]

Ask the Microsoft Teams experts: empowering home workers – Legal Teams

Discussing, creating and sharing matter-related information via Teams’ chat facility may move workflow forward temporarily, but unless this activity is linked back to the core information/matter management repository, the longer-term value will be compromised and the firm could soon lose control of matter status, as well as information compliance. Here’s a practical way forward: Start […]

Marketing support for law firms who have furloughed their marketing teams

Have current events necessitated furloughing your marketing team? We know some customers who have already done it. Your marketers are talented (we have the pleasure of working with them!) and, importantly, irreplaceable. But we can help to ensure they don’t come back to a stale brand, a disengaged audience, and digital anonymity. Competitors may take […]

Symphony: The benefits of a data driven approach

We recently held an interactive webinar focusing on how legal and accounting firms can create real-time visibility to identify, protect and grow client relationships. Professional services firms have vast amounts of data, but most aren’t using it effectively to drive their business development and client retention strategies. Business development challenges One of the key points discussed in this webinar […]

Accesspoint Legal Servies: Digital client onboarding package

According to the Legal IT Landscapes 2020 research, the desire for SME law firms to explore agile working has risen. When firms were asked ‘what percentage of the workforce would you like to enable to regularly work from home?’ we received an average response of 32%. As we are now all probably aware that figure […]

Alternative Legal Service providers: how are law departments using them?

The 2019 HBR Consulting Law Department Survey found that corporate law departments are shifting their focus to adopting innovative legal service delivery practices, such as the increased use of other service providers, including alternative legal service providers (ALSPs). For those who use those, spending increased by 11% in 2019. Over the past decade, ALSPs have become an […]

COVID-19 supply chain response plan for law firms

The COVID-19 virus is challenging law firms, in terms of both health and economic impacts. With the support of their procurement functions, however, firms can navigate the supply chain issues they face in the immediate environment, as well as prepare for ongoing expense management as the legal industry emerges from the current situation. First, the […]

Legal’s pressing opportunity to advance the new normal: strategic focal points

What began as a temporary disturbance to how companies and law firms operate has all indications of settling into a “new normal.” As a result of the pandemic, law department and law firm leaders have rapidly implemented business continuity strategies, reviewed operations and explored cost containment methods to stabilize their organizations. It can be tempting […]