My Customer Lens: How much feedback do you need?
Resource | 12 May 2021
Will more feedback help us make better decisions? How much feedback do we need before it makes sense to automate our feedback process? I get asked these questions a lot at the moment. That’s because professional services firms are at a fork in the road.
READ MORE >>
Payescape: Avoiding payroll fraud
Payescape | Resource | 11 May 2021
Payroll regulation changes each year can be a challenging component of managing employee payroll. In the last year, the new furlough scheme and multiple changes during the year have created new complications for payroll teams.
READ MORE >>
Intapp: Cloud-based technology supports risk management
Intapp | Resource | 11 May 2021
Risk managers and professionals face numerous challenges throughout the client engagement lifecycle. From inception to execution, risk managers must ensure that their firms are providing high value to clients at every stage while also ensuring compliance.
READ MORE >>